Treasure Data Outage History
Uptime record, past incidents, and downtime history for Treasure Data.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| June 2026 | 92.6% | 27 | 2 |
| May 2026 | 96.8% | 31 | 1 |
| April 2026 | 93.3% | 30 | 2 |
| March 2026 | 100% | 3 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Mar 29
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
[US Region] - Hive - Query Performance Degradation
Started: Jun 26, 9:48 PM
monitoring
We have provisioned a new cluster with sufficient capacity and are now routing jobs to it. Query performance is expected to recover gradually as the cluster stabilizes. We are monitoring the situation closely.
We will provide an update in 1 hour.
Jun 26, 11:57 PM
identified
We are continuing to work on a fix. Our team is validating a cluster configuration change prior to applying it to the production environment.
We will provide an update in 30 minutes.
Jun 26, 10:57 PM
identified
We are experiencing Hive query performance degradation in the US region. This issue began on June 25, 2026. Users may observe longer than expected query execution times, particularly for long-running jobs with large data volumes.
We have identified the cause. To address this, we are validating a cluster configuration change prior to applying it to the production environment. We will provide an update in 30 minutes.
Jun 26, 10:22 PM
identified
We are experiencing Hive query performance degradation in the US region. This issue began on June 25, 2026. Users may observe longer than expected query execution times, particularly for long-running jobs with large data volumes.
We have identified the cause and are working on a fix. We will provide an update in 30 minutes.
Jun 26, 9:48 PM
May 2026
Realtime 2.0 Bulk Storage Outage
Started: May 5, 4:20 PM
identified
We are continuing to work on a fix for this issue.
May 5, 4:23 PM
identified
Incident: Real-time Profile Deletion Workflow Failures
Status: Identified
Impacted Regions: EU01, US01, Tokyo, AP03 (USA)
Update (May 5, 2026 - 11:19 AM CDT)
We have identified the root cause of the failures affecting Real-time (RT) bulk profile deletion, load, and stitch workflows in the affected regions.
Summary of the Issue:
A backend configuration issue resulted in a loss of necessary permissions for the service responsible for processing Real-time bulk profile operations. As a result, ...
May 5, 4:20 PM
April 2026
Intermittent 5xx Errors for Ingest and Real-Time APIs (EU01)
Started: Apr 27, 5:31 PM
monitoring
Between 8:05 AM and 8:30 AM PDT, customers operating in the EU01 (Europe) region may have experienced intermittent errors (5xx) affecting two primary areas:
Data Ingestion: Errors when attempting to send records via the Ingest API.
Real-Time Personalization: Request failures for personalization and profile lookup services.
The disruption was caused by an service interruption with an upstream provider in our data processing layer within the eu-central-1 region. This prevented our systems fr...
Apr 27, 5:31 PM