Current answer
Treasure Data experienced a major incident: [All Regions] Transactional email delivery delays. The provider currently marks this incident Monitoring.
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Incident Lifecycle
Affected Components
Web Interface
Web Interface
Web Interface
Web Interface
Web Interface
Incident Timeline
Monitoring
Transactional email delivery continues to recover, but it may take some time to return to normal levels. Delivery remains stable, and we are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within seven days, or sooner if conditions change.
Other email services remain unaffected.
We will provide another update within seven days, or sooner if conditions change.
Sep 25, 2026 at 4:44 AM UTC
Monitoring
Transactional email delivery is recovering, but it may take some time to return to normal levels. Delivery continues to improve steadily. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 7 days.
Other email services remain unaffected.
We will provide another update within 7 days.
Sep 18, 2026 at 6:51 AM UTC
Monitoring
Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 24 hours.
Other email services remain unaffected.
We will provide another update within 24 hours.
Sep 17, 2026 at 6:10 AM UTC
Monitoring
Transactional email delivery is recovering, but it may take some time to return to normal levels. We are continuing to monitor the service.
Other email services remain unaffected.
We will provide another update within 2 hours.
Other email services remain unaffected.
We will provide another update within 2 hours.
Sep 17, 2026 at 3:44 AM UTC
Identified
We have identified the cause of delays affecting transactional emails from our web interface and are working on a solution. Customers may receive some emails later than expected during this time. Affected emails include system notifications and password reset requests.
Other email services are operating normally. We will provide another update within 30 minutes.
Other email services are operating normally. We will provide another update within 30 minutes.
Sep 17, 2026 at 3:14 AM UTC
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