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25.6%of 43 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
23.1%
26
20
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
89 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Data Connectivity Issues on IMSI1 - Sydney
majorSource not attested
Last archived state: resolved
View archived record details
identified
Subscribers Roaming on IMSI1 in Sydney will be experiencing data connectivity issues. Issue has been identified and we're working on resolving it in a timely manner.
Degraded performance in Chennai, India
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Investigating
MMS webhooks returning incorrect “queued
Source not attested
Last archived state: resolved
View archived record details
monitoring
Between 11:13 UTC and 16:40 UTC today (Thu, 18 Jun 2026), some final MMS webhooks incorrectly reported `queued`instead of the correct terminal delivery status. Messages were actually delivering successfully; MDRs were correct. This was introduced by a change related and resolved by rolling back at 16:40 UTC.
Degraded performance in Chennai, India
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Investigating
IMSI2 Data Session degradation
minorSource not attested
Last archived state: resolved
View archived record details
identified
New Data Sessions on IMSI2 impacted
investigating
We have identified a subset of IMSI2 users are currently failing to achieve a stable data session. No other connectivity is affected.
Italy local number search error
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified, and we are currently working to mitigate it.
investigating
Customers may be unable to search Italy local and toll-free numbers
Data Connectivity error on IMSI1
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
IMSI1 data connectivity was impacted. This is now resolved.
identified
We have identified an issue on the the data plane that is impacting traffic on IMSI1 in North,Central and South America as well as the Carribean.
We are actively workign to mitigate this.
esim purchase errors
majorSource not attested
Last archived state: resolved
View archived record details
identified
eSIM stock has been replenished. eSIM purchases are now working.
identified
New eSIM purchases currently failing due to depleted stock. New batches of eSIMs are being provisioned to address this
investigating
We are unable to fulfill eSIM purchase requests. We are actively debugging the issue.
Issues with Mission Control Portal SIP Debugger
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing an issue causing the SIP debugging flows in the Mission Control Portal to not display correctly and return results slowly.
Our engineers are investigating.