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25.6%of 43 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
23.1%
26
20
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
No source-attested incident records are available for the current collector history. Older legacy archive records remain available below.
Legacy Incident Archive
89 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
WDR processing Delay
Source not attested
Last archived state: resolved
View archived record details
monitoring
No impact on connectivity services. Usage reporting incorrect.
We have identified and addressed an issue affecting WDR
processing. This would have resulted in us reporting lower than actual data consumption over the past 3 days. We are currently processing the backlog which will result in the corrected usage being reported on the portal, retrospectively.
Partial Outage affecting IMSI2 and IMSI5
majorSource not attested
Last archived state: resolved
View archived record details
identified
Partial Outage on IMSI2 and IMSI5
Issues with call origination in Singapore due to Do Not Originate D46
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been put in place to resolve the issue as of 12:14pm UTC, and test calls are now routing without DNO rejection.
We are continuing to monitor.
investigating
Our engineers are investigating an issue of calls originating via Telnyx SG numbers being rejected with DNO D46.
Wireless - SIM Registration and eSIM Purchase Failures for Bulk Orders
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we're monitoring.
identified
Customers are unable to register SIM cards or purchase eSIMs when ordering in quantities greater than 1. Single-quantity operations are unaffected. This affects all regions globally.
We have identified an issue with our bulk provisioning API that is causing failures when registering SIM cards or purchasing eSIMs with a quantity greater than 1. This is a global issue affecting all regions.
Customers can register SIM cards or purchase eSIMs individually (one at a time) while we work on a fix....
Data Connectivity Issues - Multiple Roaming partners affected
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Connectivity is now stable for the past Hour
identified
Issue resolved except for Public IPs on CH1 affected
investigating
Kindly note that we're experiencing data connectivity issues on multiple roaming partners and we're actively investigating the issue.
June 2026
Wireless Connectivity Issues in Europe
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing intermittent connectivity issues for wireless customers in Europe.
Data Connectivity Issues - Multiple Roaming Partners Affected
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
Due to changes in the mobile packet core, data connectivity logs in the Telnyx portal may be outdated. We are working to bring back accurate reporting as soon as possible.
monitoring
A fix has been applied.
investigating
Kindly note that we're experiencing data connectivity issues on multiple roaming partners and we're actively investigating the issue.
Data Connectivity Issues on IMSI1 & IMSI2
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Connectivity has been restored.
identified
Issue has been identified. Working on a fix
investigating
Devices roaming on IMSI1 and IMSI2 may experience data connectivity issues. We are aware of the issue and are actively working to restore service as quickly as possible.
Data Connectivity Issues on IMSI1 - Americas
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service restored
identified
Issue has been identified. Working on a fix
investigating
Customers roaming on **IMSI1** in the Americas may experience data connectivity issues.
As a temporary workaround, please manually set your device's IMSI selection to **Manual** and select **IMSI5** when roaming in the **United States**.
For all other countries in the Americas, please select **IMSI2**.
If you need assistance changing your IMSI selection, please contact Support.
Data Connectivity Issues on IMSI1 - Americas
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers roaming on **IMSI1** in the Americas may experience data connectivity issues.
As a temporary workaround, please manually set your device's IMSI selection to **Manual** and select **IMSI5** when roaming in the **United States**.
For all other countries in the Americas, please select **IMSI2**.
If you need assistance changing your IMSI selection, please contact Support.