Telnyx Outage History
Uptime record, past incidents, and downtime history for Telnyx.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 0% | 9 | 9 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 31 | 31 |
| April 2026 | 4.8% | 21 | 20 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
Partial Outage affecting IMSI2 and IMSI5
Started: Jul 7, 9:40 PM
identified
Partial Outage on IMSI2 and IMSI5
Jul 7, 9:40 PM
Issues with call origination in Singapore due to Do Not Originate D46
Started: Jul 7, 12:09 PM
monitoring
A fix has been put in place to resolve the issue as of 12:14pm UTC, and test calls are now routing without DNO rejection.
We are continuing to monitor.
Jul 7, 12:22 PM
investigating
Our engineers are investigating an issue of calls originating via Telnyx SG numbers being rejected with DNO D46.
Jul 7, 12:09 PM
Wireless - SIM Registration and eSIM Purchase Failures for Bulk Orders
Started: Jul 6, 3:57 PM
monitoring
A fix has been implemented and we're monitoring.
Jul 6, 5:04 PM
identified
Customers are unable to register SIM cards or purchase eSIMs when ordering in quantities greater than 1. Single-quantity operations are unaffected. This affects all regions globally.
We have identified an issue with our bulk provisioning API that is causing failures when registering SIM cards or purchasing eSIMs with a quantity greater than 1. This is a global issue affecting all regions.
Customers can register SIM cards or purchase eSIMs individually (one at a time) while we work on a fix....
Jul 6, 3:57 PM
Data Connectivity Issues - Multiple Roaming partners affected
Started: Jul 1, 9:41 PM
monitoring
Connectivity is now stable for the past Hour
Jul 2, 5:37 AM
identified
Issue resolved except for Public IPs on CH1 affected
Jul 2, 5:00 AM
investigating
Kindly note that we're experiencing data connectivity issues on multiple roaming partners and we're actively investigating the issue.
Jul 1, 9:41 PM
June 2026
Wireless Connectivity Issues in Europe
Started: Jun 30, 11:52 AM
investigating
We are currently observing intermittent connectivity issues for wireless customers in Europe.
Jun 30, 11:52 AM
Data Connectivity Issues - Multiple Roaming Partners Affected
Started: Jun 29, 12:58 AM
monitoring
Due to changes in the mobile packet core, data connectivity logs in the Telnyx portal may be outdated. We are working to bring back accurate reporting as soon as possible.
Jun 30, 9:43 PM
monitoring
A fix has been applied.
Jun 29, 5:21 PM
investigating
Kindly note that we're experiencing data connectivity issues on multiple roaming partners and we're actively investigating the issue.
Jun 29, 12:58 AM
Data Connectivity Issues on IMSI1 & IMSI2
Started: Jun 25, 1:36 PM
monitoring
Connectivity has been restored.
Jun 26, 6:39 PM
identified
Issue has been identified. Working on a fix
Jun 26, 2:23 PM
investigating
Devices roaming on IMSI1 and IMSI2 may experience data connectivity issues. We are aware of the issue and are actively working to restore service as quickly as possible.
Jun 25, 1:36 PM
Data Connectivity Issues on IMSI1 - Americas
Started: Jun 24, 10:32 PM
monitoring
Service restored
Jun 26, 6:39 PM
identified
Issue has been identified. Working on a fix
Jun 26, 2:23 PM
investigating
Customers roaming on **IMSI1** in the Americas may experience data connectivity issues.
As a temporary workaround, please manually set your device's IMSI selection to **Manual** and select **IMSI5** when roaming in the **United States**.
For all other countries in the Americas, please select **IMSI2**.
If you need assistance changing your IMSI selection, please contact Support.
Jun 24, 10:32 PM
Data Connectivity Issues on IMSI1 - Americas
Started: Jun 24, 10:30 PM
investigating
Customers roaming on **IMSI1** in the Americas may experience data connectivity issues.
As a temporary workaround, please manually set your device's IMSI selection to **Manual** and select **IMSI5** when roaming in the **United States**.
For all other countries in the Americas, please select **IMSI2**.
If you need assistance changing your IMSI selection, please contact Support.
Jun 24, 10:30 PM
Data Connectivity Issues on IMSI1 - Sydney
Started: Jun 24, 12:09 AM
identified
Subscribers Roaming on IMSI1 in Sydney will be experiencing data connectivity issues. Issue has been identified and we're working on resolving it in a timely manner.
Jun 24, 12:09 AM
Degraded performance in Chennai, India
Started: Jun 23, 5:36 PM
investigating
Investigating
Jun 23, 5:36 PM
MMS webhooks returning incorrect “queued
Started: Jun 18, 7:28 PM
monitoring
Between 11:13 UTC and 16:40 UTC today (Thu, 18 Jun 2026), some final MMS webhooks incorrectly reported `queued`instead of the correct terminal delivery status. Messages were actually delivering successfully; MDRs were correct. This was introduced by a change related and resolved by rolling back at 16:40 UTC.
Jun 18, 7:28 PM
Degraded performance in Chennai, India
Started: Jun 11, 7:11 PM
investigating
Investigating
Jun 11, 7:11 PM
IMSI2 Data Session degradation
Started: Jun 11, 12:50 PM
identified
New Data Sessions on IMSI2 impacted
Jun 11, 2:22 PM
investigating
We have identified a subset of IMSI2 users are currently failing to achieve a stable data session. No other connectivity is affected.
Jun 11, 12:50 PM
Italy local number search error
Started: Jun 9, 1:41 PM
identified
The issue has been identified, and we are currently working to mitigate it.
Jun 9, 1:53 PM
investigating
Customers may be unable to search Italy local and toll-free numbers
Jun 9, 1:41 PM
Data Connectivity error on IMSI1
Started: Jun 6, 9:50 PM
monitoring
IMSI1 data connectivity was impacted. This is now resolved.
Jun 7, 7:24 AM
identified
We have identified an issue on the the data plane that is impacting traffic on IMSI1 in North,Central and South America as well as the Carribean.
We are actively workign to mitigate this.
Jun 6, 9:50 PM
esim purchase errors
Started: Jun 5, 12:23 AM
identified
eSIM stock has been replenished. eSIM purchases are now working.
Jun 5, 1:40 PM
identified
New eSIM purchases currently failing due to depleted stock. New batches of eSIMs are being provisioned to address this
Jun 5, 6:50 AM
investigating
We are unable to fulfill eSIM purchase requests. We are actively debugging the issue.
Jun 5, 12:23 AM
Issues with Mission Control Portal SIP Debugger
Started: Jun 4, 5:10 PM
investigating
We are currently experiencing an issue causing the SIP debugging flows in the Mission Control Portal to not display correctly and return results slowly.
Our engineers are investigating.
Jun 4, 5:10 PM
May 2026
Wireless - Data session failure
Started: May 29, 1:28 PM
monitoring
May 29, 8:50 PM
investigating
May 29, 3:46 PM
investigating
May 29, 1:28 PM
SIM operations delayed
Started: May 27, 4:21 PM
monitoring
May 29, 11:19 AM
identified
May 28, 12:53 PM
investigating
May 27, 4:21 PM
Data Connectivity Issues - IMSI1
Started: May 23, 4:43 AM
investigating
We are currently investigating this issue.
May 23, 4:43 AM
Data Connectivity Issues on IMSI1 (Europe Region)
Started: May 22, 6:45 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 22, 8:02 PM
investigating
We are currently investigating this issue.
May 22, 6:45 PM
Mission Control portal login issues
Started: May 22, 4:54 PM
identified
May 22, 4:54 PM
Order activation delays in select EU countries
Started: May 22, 3:05 PM
monitoring
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing.
This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal.
In those countries only, we will refrain from activating number orders until the outage is resolved.
May 22, 3:05 PM
API Outage in DC2
Started: May 21, 6:13 PM
monitoring
We are monitoring after API Gateway errors in DC2 subsided / normalized at 17:58 UTC.
May 21, 7:08 PM
monitoring
We have an API outage. We're investigating.
May 21, 6:13 PM
Messaging - Webhook failures
Started: May 21, 3:42 PM
monitoring
We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events.
We identified the root cause and applied the fix already.
We are monitoring the results
May 21, 3:42 PM
Data Connectivity Issues on IMSI1
Started: May 20, 4:54 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 21, 12:28 AM
investigating
We are currently investigating this issue.
May 20, 4:54 PM
Inbound Calls to Australian DIDs Not Connecting
Started: May 20, 1:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 20, 2:41 AM
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
May 20, 1:03 AM
Cloud Storage us-central-1 partial outage
Started: May 13, 9:44 PM
identified
The issue partially persists and is being worked on by our engineers.
May 14, 11:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 14, 12:26 AM
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. All cloud storage operations on buckets in us-central-1 might be not operational.
May 13, 9:44 PM
Wireless Usage Records Delayed
Started: May 8, 10:56 AM
monitoring
Possible delays in Wireless consumption records generation. We applied a fix and are monitoring the issue.
May 8, 10:56 AM
Telnyx Cloud Storage us-central-1 partial outage
Started: May 7, 5:36 PM
identified
Found the root cause and currently implementing a fix.
May 7, 7:10 PM
investigating
User operations on buckets and objects located in us-central-1 region might be inaccessible. We're currently investigating the issue, and will provide an update soon.
May 7, 5:36 PM
Wireless SIM Management Actions Delayed
Started: May 6, 2:10 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
May 6, 2:10 PM
April 2026
Inbound Messages from AT&T Not Being Received
Started: Apr 28, 5:48 PM
investigating
We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received.
Our team is actively looking into this, and we will provide an update as soon as more information becomes available.
Apr 28, 5:48 PM
Some Third Party LLMs for AI Assistants Failing
Started: Apr 23, 4:27 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 4:42 PM
investigating
We have identified root cause and are working on a fix.
Apr 23, 4:31 PM
investigating
We're currently investigating the issue, and will provide an update soon.
Apr 23, 4:27 PM
SIP Trunking service degredation in ME1 region
Started: Apr 23, 12:41 PM
investigating
We are currently investigating this issue.
Apr 23, 12:41 PM
Wireless SIM Management Actions Delayed
Started: Apr 21, 4:16 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Apr 21, 4:16 PM
Number fields in the Mission Control portal having intermittent issues.
Started: Apr 20, 8:38 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 8:58 PM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 8:38 PM
Poland - Long Code SMS Failures
Started: Apr 15, 10:10 PM
investigating
We are currently investigating this issue.
Apr 15, 10:10 PM
Wireless SIM Management Actions Delayed
Started: Apr 15, 1:25 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Apr 15, 1:25 AM
Telnyx Cloud Storage Central Region degradation
Started: Apr 13, 9:10 PM
investigating
We are currently investigating this issue.
Apr 13, 9:10 PM
AI Assistants with Nova3 STT not functioning if Numerals or Smart Format is null
Started: Apr 11, 2:14 PM
identified
The issue has been identified and a fix is being implemented.
Apr 11, 3:22 PM
investigating
We are currently investigating this issue.
Apr 11, 2:14 PM
rtc.telnyx.com certificate expired
Started: Apr 5, 12:06 AM
investigating
We are currently investigating this issue.
Apr 5, 12:06 AM
Delayed Availability of Wireless Usage Reports (WDR)
Started: Apr 4, 4:01 PM
investigating
We are currently investigating this issue.
Apr 4, 4:01 PM
Wireless Product API Instability
Started: Apr 3, 9:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 3, 9:45 AM
investigating
We are aware of instability affecting our Wireless Products API endpoints. The incident began at approximately 08:25 UTC. Our engineering team is actively investigating the root cause. Further updates will be provided as information becomes available.
Apr 3, 9:03 AM
March 2026
AI Assistants - Page Not Loading
Started: Mar 30, 9:19 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 9:50 AM
investigating
We are currently investigating this issue.
Mar 30, 9:19 AM
Unplanned Maintenance - Mobile Data Services (US Region)
Started: Mar 30, 4:59 AM
identified
Update: The maintenance is taking longer than expected. Our infrastructure team is actively working to bring the affected system back online. IMSI5 customers may continue to experience data session interruptions. We will provide another update shortly.
Mar 30, 5:08 AM
investigating
Update: This maintenance affects a small subset of customers on IMSI5. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
Mar 30, 5:01 AM
investigating
We are performing unplanned maintenance on mobile packet core infrastructure in the US region. This maintenance is expected to last approximately 10 minutes.
A small subset of mobile data customers may experience brief session interruptions during this window. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
We will provide an update once the maintenance is comp...
Mar 30, 4:59 AM
Degraded Wireless Data Sessions - IMSI 1 - Ashburn
Started: Mar 21, 7:38 AM
investigating
We are investigating degraded wireless data sessions for IMSI 1 subscribers roaming through our Ashburn site. Affected subscribers may experience failed session establishment or intermittent data connectivity. Our team is actively investigating the root cause and will provide updates as more information becomes available.
Mar 21, 7:38 AM
Degraded Wireless Data Sessions - IMSI 1 - Ashburn
Started: Mar 21, 7:38 AM
investigating
We are investigating degraded wireless data sessions for IMSI 1 subscribers roaming through our Ashburn site. Affected subscribers may experience failed session establishment or intermittent data connectivity. Our team is actively investigating the root cause and will provide updates as more information becomes available.
Mar 21, 7:38 AM
Degraded Wireless Data Sessions - IMSI 1 - Sydney
Started: Mar 20, 9:27 PM
identified
We are experiencing degraded wireless data sessions for IMSI 1 subscribers roaming through our Sydney site. Affected subscribers may experience intermittent data connectivity or session drops. The root cause has been identified as GTP echo timeouts from an upstream roaming partner, causing automatic session resets. Sessions are gradually rebuilding as devices re-attach. Our team is actively monitoring recovery and has engaged the upstream partner for investigation.
Mar 20, 9:27 PM
Usage Reports down
Started: Mar 19, 3:53 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 4:00 PM
investigating
We are currently investigating this issue.
Mar 19, 3:55 PM
investigating
We are currently investigating this issue.
Mar 19, 3:53 PM
Wireless SIM Provisioning Delays
Started: Mar 19, 2:01 PM
monitoring
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
Mar 19, 3:25 PM
investigating
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations.
Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
Mar 19, 2:01 PM
Wireless - maintenance on IMSI1 (Extended)
Started: Mar 19, 1:31 AM
investigating
**Update:** The scheduled roaming infrastructure maintenance window has ended (02:00 CET / 01:00 UTC). However, we are observing that GTP user plane connectivity through our roaming partner has not fully recovered. Diameter signalling is operating normally.
We are monitoring the situation and coordinating with our roaming partner to confirm full service restoration. Some customers may continue to experience intermittent connectivity for internationally roaming devices while sessions re-estab...
Mar 19, 1:31 AM
Wireless SIM Management Actions Delayed
Started: Mar 18, 3:58 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 18, 3:58 PM
eSIM Activation Delays
Started: Mar 16, 8:10 PM
identified
The issue has been identified and a fix is being implemented.
Mar 16, 9:40 PM
investigating
We are currently investigating this issue. Issue Started at roughly ~20:45 UTC
Mar 16, 8:10 PM
Wireless SIM Management Actions Delayed
Started: Mar 16, 11:07 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 16, 11:07 AM
Wireless Roaming - Diameter Connectivity Degradation
Started: Mar 15, 2:00 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 15, 3:22 PM
identified
The issue has been identified and a fix is being implemented.
Mar 15, 3:14 PM
investigating
We are currently investigating this issue.
Roaming services are fully impacted across Europe, Canada, Latin America, and Asia, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 retains partial service in the US only.
Mar 15, 2:10 PM
investigating
We are currently investigating this issue.
European roaming services are fully impacted, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 in the US is experiencing intermittent failures.
Mar 15, 2:09 PM
investigating
We are currently investigating this issue.
Mar 15, 2:00 PM
Wireless SIM Management Actions Delayed
Started: Mar 15, 1:03 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 15, 1:03 PM
Wireless SIM Management Actions Delayed
Started: Mar 14, 12:13 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 14, 12:13 PM
Wireless SIM Management Actions Delayed
Started: Mar 14, 12:00 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 14, 12:00 PM
Intermittent Connectivity Issues Affecting Wireless Services
Started: Mar 14, 10:54 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 14, 12:01 PM
investigating
We are currently investigating this issue.
Mar 14, 10:54 AM
Wireless SIM Management Actions Delayed
Started: Mar 14, 9:15 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 14, 9:15 AM
Wireless SIM Management Actions Delayed
Started: Mar 13, 11:13 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 11:13 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 10:56 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 10:56 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 5:50 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 5:50 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 1:27 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 1:27 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 10:41 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 10:41 AM
Wireless SIM Management Actions Delayed
Started: Mar 13, 8:56 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 8:56 AM
zai-org/GLM-5 model unavailable
Started: Mar 12, 10:36 AM
monitoring
A fix has been implemented and we are monitoring the results to make sure all is working as expected
Mar 12, 1:46 PM
investigating
Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
Mar 12, 10:36 AM