Telnyx Outage History
Uptime record, past incidents, and downtime history for Telnyx.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 0% | 25 | 25 |
| April 2026 | 3.3% | 30 | 29 |
| March 2026 | 16.1% | 31 | 26 |
| February 2026 | 0% | 5 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Feb 24
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Data Connectivity Issues - IMSI1
Started: May 23, 4:43 AM
investigating
We are currently investigating this issue.
May 23, 4:43 AM
Data Connectivity Issues on IMSI1 (Europe Region)
Started: May 22, 6:45 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 22, 8:02 PM
investigating
We are currently investigating this issue.
May 22, 6:45 PM
Order activation delays in select EU countries
Started: May 22, 3:05 PM
monitoring
Our downstream vendor is experiencing an outage. This outage blocks pending number orders from completing.
This impacts number orders in the following countries: Italy, Switzerland, Norway, Sweden, Denmark, and Portugal.
In those countries only, we will refrain from activating number orders until the outage is resolved.
May 22, 3:05 PM
API Outage in DC2
Started: May 21, 6:13 PM
monitoring
We are monitoring after API Gateway errors in DC2 subsided / normalized at 17:58 UTC.
May 21, 7:08 PM
monitoring
We have an API outage. We're investigating.
May 21, 6:13 PM
Messaging - Webhook failures
Started: May 21, 3:42 PM
monitoring
We have identified small percentage of failures on `message.received`, `message.sent` and `message.finalize` webhook events.
We identified the root cause and applied the fix already.
We are monitoring the results
May 21, 3:42 PM
Data Connectivity Issues on IMSI1
Started: May 20, 4:54 PM
monitoring
A fix has been implemented and we are monitoring the results.
May 21, 12:28 AM
investigating
We are currently investigating this issue.
May 20, 4:54 PM
Inbound Calls to Australian DIDs Not Connecting
Started: May 20, 1:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 20, 2:41 AM
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
May 20, 1:03 AM
Cloud Storage us-central-1 partial outage
Started: May 13, 9:44 PM
identified
The issue partially persists and is being worked on by our engineers.
May 14, 11:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
May 14, 12:26 AM
investigating
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon. All cloud storage operations on buckets in us-central-1 might be not operational.
May 13, 9:44 PM
Wireless Usage Records Delayed
Started: May 8, 10:56 AM
monitoring
Possible delays in Wireless consumption records generation. We applied a fix and are monitoring the issue.
May 8, 10:56 AM
Telnyx Cloud Storage us-central-1 partial outage
Started: May 7, 5:36 PM
identified
Found the root cause and currently implementing a fix.
May 7, 7:10 PM
investigating
User operations on buckets and objects located in us-central-1 region might be inaccessible. We're currently investigating the issue, and will provide an update soon.
May 7, 5:36 PM
Wireless SIM Management Actions Delayed
Started: May 6, 2:10 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
May 6, 2:10 PM
April 2026
Inbound Messages from AT&T Not Being Received
Started: Apr 28, 5:48 PM
investigating
We are currently investigating an issue affecting inbound messages from AT&T, where some messages may not be received.
Our team is actively looking into this, and we will provide an update as soon as more information becomes available.
Apr 28, 5:48 PM
Some Third Party LLMs for AI Assistants Failing
Started: Apr 23, 4:27 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 23, 4:42 PM
investigating
We have identified root cause and are working on a fix.
Apr 23, 4:31 PM
investigating
We're currently investigating the issue, and will provide an update soon.
Apr 23, 4:27 PM
SIP Trunking service degredation in ME1 region
Started: Apr 23, 12:41 PM
investigating
We are currently investigating this issue.
Apr 23, 12:41 PM
Wireless SIM Management Actions Delayed
Started: Apr 21, 4:16 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Apr 21, 4:16 PM
Number fields in the Mission Control portal having intermittent issues.
Started: Apr 20, 8:38 PM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 8:58 PM
identified
The issue has been identified and a fix is being implemented.
Apr 20, 8:38 PM
Poland - Long Code SMS Failures
Started: Apr 15, 10:10 PM
investigating
We are currently investigating this issue.
Apr 15, 10:10 PM
Wireless SIM Management Actions Delayed
Started: Apr 15, 1:25 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Apr 15, 1:25 AM
Telnyx Cloud Storage Central Region degradation
Started: Apr 13, 9:10 PM
investigating
We are currently investigating this issue.
Apr 13, 9:10 PM
AI Assistants with Nova3 STT not functioning if Numerals or Smart Format is null
Started: Apr 11, 2:14 PM
identified
The issue has been identified and a fix is being implemented.
Apr 11, 3:22 PM
investigating
We are currently investigating this issue.
Apr 11, 2:14 PM
rtc.telnyx.com certificate expired
Started: Apr 5, 12:06 AM
investigating
We are currently investigating this issue.
Apr 5, 12:06 AM
Delayed Availability of Wireless Usage Reports (WDR)
Started: Apr 4, 4:01 PM
investigating
We are currently investigating this issue.
Apr 4, 4:01 PM
Wireless Product API Instability
Started: Apr 3, 9:03 AM
monitoring
A fix has been implemented and we are monitoring the results.
Apr 3, 9:45 AM
investigating
We are aware of instability affecting our Wireless Products API endpoints. The incident began at approximately 08:25 UTC. Our engineering team is actively investigating the root cause. Further updates will be provided as information becomes available.
Apr 3, 9:03 AM
March 2026
AI Assistants - Page Not Loading
Started: Mar 30, 9:19 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 30, 9:50 AM
investigating
We are currently investigating this issue.
Mar 30, 9:19 AM
Unplanned Maintenance - Mobile Data Services (US Region)
Started: Mar 30, 4:59 AM
identified
Update: The maintenance is taking longer than expected. Our infrastructure team is actively working to bring the affected system back online. IMSI5 customers may continue to experience data session interruptions. We will provide another update shortly.
Mar 30, 5:08 AM
investigating
Update: This maintenance affects a small subset of customers on IMSI5. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
Mar 30, 5:01 AM
investigating
We are performing unplanned maintenance on mobile packet core infrastructure in the US region. This maintenance is expected to last approximately 10 minutes.
A small subset of mobile data customers may experience brief session interruptions during this window. Active data connections will be re-established automatically in most cases. Affected users may need to toggle airplane mode on for 10 seconds and then off to restore connectivity.
We will provide an update once the maintenance is comp...
Mar 30, 4:59 AM
Degraded Wireless Data Sessions - IMSI 1 - Ashburn
Started: Mar 21, 7:38 AM
investigating
We are investigating degraded wireless data sessions for IMSI 1 subscribers roaming through our Ashburn site. Affected subscribers may experience failed session establishment or intermittent data connectivity. Our team is actively investigating the root cause and will provide updates as more information becomes available.
Mar 21, 7:38 AM
Degraded Wireless Data Sessions - IMSI 1 - Ashburn
Started: Mar 21, 7:38 AM
investigating
We are investigating degraded wireless data sessions for IMSI 1 subscribers roaming through our Ashburn site. Affected subscribers may experience failed session establishment or intermittent data connectivity. Our team is actively investigating the root cause and will provide updates as more information becomes available.
Mar 21, 7:38 AM
Degraded Wireless Data Sessions - IMSI 1 - Sydney
Started: Mar 20, 9:27 PM
identified
We are experiencing degraded wireless data sessions for IMSI 1 subscribers roaming through our Sydney site. Affected subscribers may experience intermittent data connectivity or session drops. The root cause has been identified as GTP echo timeouts from an upstream roaming partner, causing automatic session resets. Sessions are gradually rebuilding as devices re-attach. Our team is actively monitoring recovery and has engaged the upstream partner for investigation.
Mar 20, 9:27 PM
Usage Reports down
Started: Mar 19, 3:53 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 19, 4:00 PM
investigating
We are currently investigating this issue.
Mar 19, 3:55 PM
investigating
We are currently investigating this issue.
Mar 19, 3:53 PM
Wireless SIM Provisioning Delays
Started: Mar 19, 2:01 PM
monitoring
A fix has been implemented and we are monitoring the results. eSIM purchases and SIM card network registration should be recovering. We will continue to monitor and confirm full resolution.
Mar 19, 3:25 PM
investigating
We are currently investigating intermittent failures affecting eSIM purchases and SIM card network registration. Existing active SIM cards and data sessions are not affected — this issue only impacts new provisioning operations.
Our engineering team is actively investigating the root cause and working toward resolution. We will provide updates as more information becomes available.
Mar 19, 2:01 PM
Wireless - maintenance on IMSI1 (Extended)
Started: Mar 19, 1:31 AM
investigating
**Update:** The scheduled roaming infrastructure maintenance window has ended (02:00 CET / 01:00 UTC). However, we are observing that GTP user plane connectivity through our roaming partner has not fully recovered. Diameter signalling is operating normally.
We are monitoring the situation and coordinating with our roaming partner to confirm full service restoration. Some customers may continue to experience intermittent connectivity for internationally roaming devices while sessions re-estab...
Mar 19, 1:31 AM
Wireless SIM Management Actions Delayed
Started: Mar 18, 3:58 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 18, 3:58 PM
eSIM Activation Delays
Started: Mar 16, 8:10 PM
identified
The issue has been identified and a fix is being implemented.
Mar 16, 9:40 PM
investigating
We are currently investigating this issue. Issue Started at roughly ~20:45 UTC
Mar 16, 8:10 PM
Wireless SIM Management Actions Delayed
Started: Mar 16, 11:07 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 16, 11:07 AM
Wireless Roaming - Diameter Connectivity Degradation
Started: Mar 15, 2:00 PM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 15, 3:22 PM
identified
The issue has been identified and a fix is being implemented.
Mar 15, 3:14 PM
investigating
We are currently investigating this issue.
Roaming services are fully impacted across Europe, Canada, Latin America, and Asia, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 retains partial service in the US only.
Mar 15, 2:10 PM
investigating
We are currently investigating this issue.
European roaming services are fully impacted, affecting IMSI1, IMSI2, and IMSI3 subscribers. IMSI5 in the US is experiencing intermittent failures.
Mar 15, 2:09 PM
investigating
We are currently investigating this issue.
Mar 15, 2:00 PM
Wireless SIM Management Actions Delayed
Started: Mar 15, 1:03 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 15, 1:03 PM
Wireless SIM Management Actions Delayed
Started: Mar 14, 12:13 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 14, 12:13 PM
Wireless SIM Management Actions Delayed
Started: Mar 14, 12:00 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 14, 12:00 PM
Intermittent Connectivity Issues Affecting Wireless Services
Started: Mar 14, 10:54 AM
monitoring
A fix has been implemented and we are monitoring the results.
Mar 14, 12:01 PM
investigating
We are currently investigating this issue.
Mar 14, 10:54 AM
Wireless SIM Management Actions Delayed
Started: Mar 14, 9:15 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 14, 9:15 AM
Wireless SIM Management Actions Delayed
Started: Mar 13, 11:13 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 11:13 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 10:56 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 10:56 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 5:50 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 5:50 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 1:27 PM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 1:27 PM
Wireless SIM Management Actions Delayed
Started: Mar 13, 10:41 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 10:41 AM
Wireless SIM Management Actions Delayed
Started: Mar 13, 8:56 AM
investigating
We are investigating reports of delays in SIM card management actions. Actions such as SIM activation, suspension, and profile changes may take longer than expected.
Mar 13, 8:56 AM
zai-org/GLM-5 model unavailable
Started: Mar 12, 10:36 AM
monitoring
A fix has been implemented and we are monitoring the results to make sure all is working as expected
Mar 12, 1:46 PM
investigating
Starting around 08:50 UTC, the zai-org/GLM-5 model became unavailable for inference requests. Our team is investigating an issue with the underlying cluster. Customers can use Kimi K2.5 as an alternative in the meantime.
Mar 12, 10:36 AM