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88.7%of 53 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
89.3%
28
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A fix has been applied and checkout for Teachable Payments is operating normally again. Students can now complete purchases on this gateway. We’re monitoring to confirm full stability and will post a final confirmation once monitoring is complete.
identified
We’ve identified an issue affecting checkout for schools using Teachable Payments. Students are currently unable to complete purchases on this gateway. Our team is actively working on a fix, and we expect service to be restored within approximately 1 hour.
Update: The issue has been fixed and we are now monitoring to confirm full stability. Products and PDP (Product Detail Page) pages are back to normal activity, and checkout remains fully operational. We'll post a final confirmation once monitoring is complete.
identified
Update: We've identified the root cause of the incident and our team is actively working on a fix. Checkout has been restored and is operating normally. We'll continue to monitor stability and will provide a further update shortly.
investigating
We're investigating a reported incident affecting Teachable's general stability. Our team is actively working on a resolution and will provide an update as soon as possible.
A fix has been deployed for the recent enrollment delays.
Note: for a new enrollment to show up in the Admin, it could take some time. We're working to improve this, and we're monitoring the system.
investigating
We are currently investigating a delay in enrollment after students complete their purchase, which may be impacting some users.
Service Update: Onboarding Restored, Monitoring in Progress
Service Update: Onboarding Restored, Monitoring in Progress
Onboarding is back up and running. All services affected by the payment processing integration issue, including Payouts, are now fully operational.
Our team is actively monitoring to confirm stability.
Thank you for your patience throughout this incident.
identified
We are continuing to work on a fix for this issue.
identified
Service Update: Payouts Restored, Onboarding Still Unstable
Payouts are now back up and running, pending payouts are being processed as expected.
Onboarding is still experiencing instability, and we continue working to fully resolve the issue. We'll update this page as soon as it's back to normal.
Thank you for your patience.
identified
We are currently experiencing a temporary disruption affecting Onboarding and Payouts due to an issue with our payment processing integration. Both services are currently unavailable.
Our team is actively working to resolve this and restore full functionality as quickly as possible. Any pending payouts will be processed in the next payout wave once service is restored, within the next 24h.
We are also assessing the impact on affected accounts and will follow up directly with more details as...
We’ve identified and implemented a fix for the issue affecting purchases through Teachable Checkout. Checkout functionality has been restored, and customers should now be able to complete their purchases normally.
identified
Fix identified for checkout issues.
We’ve identified the cause of the checkout issue and have a fix in progress. Our team is actively working to implement the solution and restore normal checkout functionality as quickly as possible.
We’ll share another update once the fix is in place.
investigating
We’re currently investigating reports of customers being unable to complete purchases through Teachable checkout. Some customers may see a “Failed to fetch” error when attempting to make a payment.
Our team is actively investigating the issue and working to restore normal checkout functionality as quickly as possible. We’ll share another update as soon as we have more information.
Legacy Incident Archive
12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Intermittent issues uploading files for users in the Asia / Pacific region
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring
Intermittent issues upload files for users in the Asia / Pacific region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring
monitoring
Our team has identified an issue resulting in [ex: widespread] platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
