Current answer
Teachable experienced a major incident: Investigating checkout issues. ServiceAlert observed recovery on Aug 29, 2026.
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Incident Lifecycle
Affected Components
teachable.com
Custom Payment Gateway
Monthly Payment Gateway
teachable:pay
Incident Timeline
Monitoring
We’ve identified and implemented a fix for the issue affecting purchases through Teachable Checkout. Checkout functionality has been restored, and customers should now be able to complete their purchases normally.
Aug 29, 2026 at 8:35 PM UTC
Identified
Fix identified for checkout issues.
We’ve identified the cause of the checkout issue and have a fix in progress. Our team is actively working to implement the solution and restore normal checkout functionality as quickly as possible.
We’ll share another update once the fix is in place.
We’ve identified the cause of the checkout issue and have a fix in progress. Our team is actively working to implement the solution and restore normal checkout functionality as quickly as possible.
We’ll share another update once the fix is in place.
Aug 29, 2026 at 6:17 PM UTC
Investigating
We’re currently investigating reports of customers being unable to complete purchases through Teachable checkout. Some customers may see a “Failed to fetch” error when attempting to make a payment.
Our team is actively investigating the issue and working to restore normal checkout functionality as quickly as possible. We’ll share another update as soon as we have more information.
Our team is actively investigating the issue and working to restore normal checkout functionality as quickly as possible. We’ll share another update as soon as we have more information.
Aug 29, 2026 at 6:05 PM UTC
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