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Sumo Logic Outage History

Daily provider-status observations and published incident history for Sumo Logic.

Operational

Sumo Logic is operational. Verified . Official provider source.

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77.8% of 45 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 75% 24 6

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 78 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
Problem with Cloud SIEM Processing in Australia (AU)
minor Observed active window 1h 30m

View incident details and source

Started:

Cloud SIEM Processing
monitoring
We have implemented a fix for the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are currently monitoring the results.
identified
We have identified the source of the issue affecting Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We are working on a fix for the problem.
investigating
We are currently investigating reports of problems with Cloud SIEM Processing. Log security records may take longer than normal to become searchable after processing. Users may not receive data when running queries or viewing dashboards that depend on recently collected data and alerts may not dispatch. Users may also experience delayed insights and signal generation on the affected security records. We will provide more information soon.
Problem with Cloud SIEM Processing in Europe 1 (EU)
minor Observed active window 18m

View incident details and source

Started:

Cloud SIEM Processing
monitoring
We have implemented a fix for the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are currently monitoring the results.
identified
We have identified the source of the issue affecting Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We are working on a fix for the problem.
investigating
We are currently investigating reports of problems with Cloud SIEM Processing. The symptoms are: latency in processing and displaying security data. We will provide more information soon.

Legacy Incident Archive

1 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Problem with Metrics Collection
minor Source not attested
Last archived state: monitoring
View archived record details
monitoring
We have implemented a fix for the issue affecting Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We are currently monitoring the results.
monitoring
We are currently investigating reports of problems with Metrics Collection. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
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