New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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SugarSync Outage History

Uptime record, past incidents, and downtime history for SugarSync.

Checking current status...
87% uptime over 46 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Mar 28May 12

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 100% 12 0
April 2026 80% 30 6
March 2026 100% 4 0

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 46 Days)

Mar 28 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

April 2026
Login and connectivity issues
critical

Started: Apr 15, 5:11 PM

monitoring
Our engineers have identified the cause of issue affecting connectivity and access to SugarSync. All systems appear to be functioning now and are being monitored closely.
Apr 15, 5:21 PM
investigating
Our engineers are currently working on resolving a system issue that is affecting connectivity and access to SugarSync. More information will be posted here as it becomes available.
Apr 15, 5:11 PM
Login and connectivity issues
critical

Started: Apr 12, 12:57 AM

monitoring
Our engineers have identified the cause of the widespread system issue affecting connectivity and access to SugarSync. All systems appear to be functioning now and are being monitored closely.
Apr 12, 1:30 AM
investigating
We are continuing to investigate this issue.
Apr 12, 1:16 AM
investigating
We are continuing to investigate this issue.
Apr 12, 1:15 AM
investigating
We are continuing to investigate this issue.
Apr 12, 12:57 AM
investigating
Our engineers are currently investigating a widespread system issue that is affecting connectivity and access to SugarSync, including the website. More information will be posted here as it becomes available.
Apr 12, 12:57 AM
Email Message Delays
minor

Started: Apr 8, 7:29 PM

identified
An ongoing Google-related issue with email messages has resulted in extended delays in response. You can check the status of the issue here - https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT
Apr 8, 7:29 PM