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17%of 47 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
16%
25
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 24Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently observing delivery issues in USA - AT&T.
Incident Start Time: 2026-10-07 05:18 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues in Belgium - Mobistar
Incident Start Time: 2026-10-07 03:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Panama - Tigo
Incident Start Time: 2026-10-06 17:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Nicaragua - Tigo
Incident Start Time: 2026-10-06 17:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues New Zealand - OneNZ
Incident Start Time: 2026-10-04 11:06 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Brazil - Vivo
Incident Start Time: 2026-10-04 04:10 UTC
Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently experiencing a service degradation affecting 10DLC campaign provisioning.
Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.
Incident Start Time: 2026-10-01 14:29 UTC
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-30 20:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-29 23:27 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are observing a service restoration and are monitoring traffic performance.
investigating
We are currently observing delivery issues in Qatar - Ooredoo Qatar.
Incident Start Time: 2026-09-28 21:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Legacy Incident Archive
218 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Delivery Issue Norway - Telia
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Norway - Telia
Incident Start Time: 2026-06-19 10:34 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Costa Rica - I.C.E
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Costa Rica - I.C.E.
Incident Start Time: 2026-06-19 02:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Landing page latency
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Service back to normal, paused campaigns are sending again. Monitoring is starting.
identified
The issue has been identified and a fix is being implemented.
investigating
Landing pages are not available for recipients up to 2 h after sending
Actions have been taken, latency is reducing.
Delivery Issue United Kingdom - Vodafone
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in United Kingdom - Vodafone.
Incident Start Time: 2026-06-16 17:53 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Sweden - Tre
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Sweden - Tre
Incident Start Time: 2026-06-15 21:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of MO, MT and DR | TT#MNOC-64474
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Ticket Number :: MNOC-64474
Services:: DI SMS 365 (SMSx)
Description ::
Our internal team has alerted to an incident. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. We will continue to follow-up and update you on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential Delay in delivery
Mobile Originated (MO) Traffic: Potential Delay in delivery
DR Notification : ...
Meta Social Messaging Service Disruption (WhatsApp, Messenger & Instagram)
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue.
Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability.
Please also refer to the official Meta Status Page for the latest updates:
https://metastatus.com/
We are monit...
Delivery Issue Guernsey - Sure Guernsey
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Guernsey - Sure Guernsey
Incident Start Time: 2026-06-12 07:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Jersey - Jersey Airtel
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Jersey - Jersey Airtel
Incident Start Time: 2026-06-12 07:49 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Chile - Claro
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Chile - Claro
Incident Start Time: 2026-06-12 04:45 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
