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Delivery Issue Brazil - Vivo

Minor Impact Resolved Duration: 6h 10m October 4, 2026
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Current answer

Sinch experienced a minor incident: Delivery Issue Brazil - Vivo. ServiceAlert observed recovery on Oct 4, 2026.

Official Sinch status page Current Sinch status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Investigating
Affected Components
SMS - LATAM

Incident Timeline

Investigating
We are continuing to investigate this issue.
Oct 4, 2026 at 11:29 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 4, 2026 at 8:03 AM UTC
Investigating
We are currently observing delivery issues in Brazil - Vivo

Incident Start Time: 2026-10-04 04:10 UTC

Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Oct 4, 2026 at 6:09 AM UTC
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