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15.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
16%
25
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently observing delivery issues in Bolivia - Entel
Incident Start Time: 2026-10-21 15:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-10-21 09:37 UTC
Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
The issue has been identified and a fix is being implemented.
investigating
We are writing to inform you that we are currently experiencing delay in messaging data appearing in some reports. This is affecting both APAC and EMEA regions. Messages are being sent and delivered as normal, but the data may take longer than usual to show up in reporting.
Impact: Delayed messaging data for both APAC and EMEA regions.
Incident Start Time: 2026-10-15 08:00 UTC
We are actively investigating and will provide further updates as more information becomes available.
We are currently observing delivery issues in Norlys - Denmark.
Incident Start Time: 2026-10-15 00:30 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Evatis - Djibouti
Incident Start Time: 2026-10-14 22:14 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in New Zealand - Spark
Incident Start Time: 2026-10-11 16:09 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Guatemala - Tigo.
Incident Start Time: 2026-10-09 07:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues towards Sweden - Tele2Comviq.
Incident Start Time: 2026-10-08 09:03 UTC
We will update as soon as we have more information.
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in USA - AT&T.
Incident Start Time: 2026-10-07 13:59 UTC
Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues in Guadeloupe - Orange.
Incident Start Time: 2026-10-07 04:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
Legacy Incident Archive
218 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Delivery Issue Malaysia - TuneTalk
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues towards TuneTalk Malaysia.
Incident Start Time: 2026-06-26 03:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Delivery Issue Italy - Wind
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Italy - Wind
Incident Start Time: 2026-06-25 22:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue United States - AT&T - MMS
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in United States - AT&T.
Incident Start Time: 2026-06-25 14:00 UTC
Impact: Customers may experience issues such as delayed MMS delivery.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Service Degredation - XMS - US
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
Dear Client,
We are currently experiencing a service degradation affecting XMS in the US.
Incident Start Time: 2026-06-25 15:58 UTC
Impact: Clients may experience delayed or failed message deliveries, missing delivery receipts, or intermittent API errors.
We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
Delivery Issue Norway - Ported Numbers
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues towards ported numbers in Norway.
Impact: Failed MT's towards ported numbers
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Site US5 - Network Disturbance
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
We are continuing to monitor for any further issues.
monitoring
A fix has been implemented and we are monitoring the results.
Start Time: 2026-06-23 08:03 UTC
Restoration Time: 2026-06-23 08:50 UTC
investigating
We are currently experiencing a network disturbance on our US5 site, our engineers are currently investigating.
Impact: Clients may experience delayed or failed MT/MO traffic for the following countries:
Mexico
Chile
Bolivia
Paraguay
Colombia
Argentine
The same may be experienced towards minor networks in the USA.
We will provide updates on this page. For any inquiries, please contact us at support@sinch.com.
Delivery Issue Israel - CG Networks
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Israel - CG Networks
Incident Start Time: 2026-06-23 05:53 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Brazil - SurfTelecom
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Brazil - SurfTelecom
Incident Start Time: 2026-06-22 14:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Brazil - Algar Telecom
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-06-22 03:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Peru - Bitel
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Bitel Peru
Incident Start Time: 2026-06-19 05:00 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
