New Multi-region uptime checks and custom-domain status pages

Sinch Outage History

Daily provider-status observations and published incident history for Sinch.

Operational

Sinch is operational. Verified . Official provider source.

Looking for an update now? Check the current status, or follow Sinch for future changes.

15.2% of 46 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 16% 25 21

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

August 2026
Sinch Engage - WhatsApp Campaigns - Degradation
minor Observed active window 1h 39m

View incident details and source

Started:

Web Portal
investigating
We are continuing to investigate this issue.
investigating
We are observing an intermittent issue affecting WhatsApp Campaigns. Incident Start Time: 2026-08-26 12:10 UTC Impact: Customers may be unable to select contacts when creating campaigns, or experience issues with campaigns being processed and sent. Our teams are actively working to resolve the issue and will provide further updates as they become available.
Delivery Issue Germany - 1&1
minor Observed active window 3h 34m

View incident details and source

Started:

SMS - EMEA
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Germany - 1&1. Incident Start Time: 2026-08-25 18:49 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Delivery Issue Canada - ICE Wireles
minor Observed active window 310h 31m

View incident details and source

Started:

SMS - CA - ShortCode
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Canada - ICE Wireless. Incident Start Time: 2026-08-20 02:44 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

Legacy Incident Archive

218 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64657
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Engineering continues to work on this issue. A secondary queueing period was observed between 21:49-22:22 GMT and has recovered with messages processing normally at this time.
identified
Ticket Number: MNOC-64657 Services: SMSx Description: We observed queues related to MO, MT and DLR traffic within our SMSx platform. Few customers may have observed a potential delay in delivery for MO, MT and DLR traffic on 06 July, 2026 between 19:20 - 20:35 GMT. Our technical teams are actively working on the root cause and are monitoring for stability. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding. Impa...
V-SMS performance degradation for United Arab Emirates
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing performance degradation for our V-SMS service towards the United Arab Emirates. The matter is currently being investigated with our supplier. Impact: Clients may experience failed or delayed V-SMS traffic to the United Arab Emirates. Clients may experience issues logging in to dashboard.sinch.com from the United Arab Emirates. We appreciate your patience while this is being investigated. If you have any questions or concerns please do not hesitate to reach out t...
Delivery Issue United Kingdom - Lycamobile
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in United Kingdom - Lycamobile. Incident Start Time: 2026-07-04 11:55 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Delivery Issue United Kingdom - Lycamobile
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in United Kingdom - Lycamobile Incident Start Time: 2026-07-03 20:56 UTC Impact: Failed/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Delivery Issue Reunion - Orange Reunion
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Reunion - Orange Reunion. Incident Start Time: 2026-07-03 06:56 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Delivery Issue Mayotte - Orange Mayotte
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Mayotte - Orange Mayotte. Incident Start Time: 2026-07-03 06:56 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Delivery Issue France - Orange
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-07-03 01:51 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed delivery We will update as soon as we have more information.
Delivery Issue United Kingdom - Lycamobile
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in United Kingdom - Lycamobile. Incident Start Time: 2026-07-03 01:08 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed delivery We will update as soon as we have more information.
Delivery Issue Netherlands - Odido
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing MO delivery issues in Netherlands - Odido due to SMSC issues on the operator's end. Incident Start Time: 2026-07-01 10:20 UTC Impact: Delayed/Missing MO's. We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Delivery Issue Dominican Republic - Altice
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Dominican Republic - Altice. Incident Start Time: 2026-07-02 05:37 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.
Get alerts for Sinch Subscribe to the provider incident feed Browse all services