Current answer
Sinch experienced a minor incident: Sinch Engage - WhatsApp Campaigns - Degradation. ServiceAlert observed recovery on Aug 26, 2026.
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Incident Lifecycle
Affected Components
Web Portal
Incident Timeline
Investigating
We are continuing to investigate this issue.
Aug 26, 2026 at 4:06 PM UTC
Investigating
We are observing an intermittent issue affecting WhatsApp Campaigns.
Incident Start Time: 2026-08-26 12:10 UTC
Impact: Customers may be unable to select contacts when creating campaigns, or experience issues with campaigns being processed and sent.
Our teams are actively working to resolve the issue and will provide further updates as they become available.
Incident Start Time: 2026-08-26 12:10 UTC
Impact: Customers may be unable to select contacts when creating campaigns, or experience issues with campaigns being processed and sent.
Our teams are actively working to resolve the issue and will provide further updates as they become available.
Aug 26, 2026 at 2:50 PM UTC
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