Current answer
Sinch experienced a minor incident: Delivery Issue Canada - ICE Wireles. ServiceAlert observed recovery on Sep 2, 2026.
Looking for an update now? Check the current status, or follow Sinch for future changes.
Incident Lifecycle
Affected Components
SMS - CA - ShortCode
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Sep 1, 2026 at 8:43 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 31, 2026 at 11:05 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 30, 2026 at 10:08 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 29, 2026 at 9:05 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 28, 2026 at 8:32 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 27, 2026 at 8:28 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 26, 2026 at 8:25 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 25, 2026 at 8:22 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 25, 2026 at 12:11 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 24, 2026 at 11:21 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 23, 2026 at 9:12 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 22, 2026 at 8:05 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 21, 2026 at 7:48 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 8:05 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 11:57 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 8:31 AM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 6:50 AM UTC
Investigating
We are currently observing delivery issues in Canada - ICE Wireless.
Incident Start Time: 2026-08-20 02:44 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Incident Start Time: 2026-08-20 02:44 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Aug 20, 2026 at 5:28 AM UTC
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