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15.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
16%
25
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently observing delivery issues in USA - AT&T.
Incident Start Time: 2026-10-07 05:18 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues in Belgium - Mobistar
Incident Start Time: 2026-10-07 03:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Panama - Tigo
Incident Start Time: 2026-10-06 17:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Nicaragua - Tigo
Incident Start Time: 2026-10-06 17:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues New Zealand - OneNZ
Incident Start Time: 2026-10-04 11:06 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Brazil - Vivo
Incident Start Time: 2026-10-04 04:10 UTC
Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently experiencing a service degradation affecting 10DLC campaign provisioning.
Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.
Incident Start Time: 2026-10-01 14:29 UTC
We are actively investigating and will provide further updates as more information becomes available.
For any inquiries, please contact us at support@sinch.com.
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-30 20:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-09-29 23:27 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are observing a service restoration and are monitoring traffic performance.
investigating
We are currently observing delivery issues in Qatar - Ooredoo Qatar.
Incident Start Time: 2026-09-28 21:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Legacy Incident Archive
218 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
Services | Operator Services | Potential delay in delivery of MO, MT and DLR | TT#MNOC-64657
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Engineering continues to work on this issue. A secondary queueing period was observed between 21:49-22:22 GMT and has recovered with messages processing normally at this time.
identified
Ticket Number: MNOC-64657
Services: SMSx
Description:
We observed queues related to MO, MT and DLR traffic within our SMSx platform.
Few customers may have observed a potential delay in delivery for MO, MT and DLR traffic on 06 July, 2026 between 19:20 - 20:35 GMT.
Our technical teams are actively working on the root cause and are monitoring for stability. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.
Impa...
V-SMS performance degradation for United Arab Emirates
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing performance degradation for our V-SMS service towards the United Arab Emirates.
The matter is currently being investigated with our supplier.
Impact: Clients may experience failed or delayed V-SMS traffic to the United Arab Emirates.
Clients may experience issues logging in to dashboard.sinch.com from the United Arab Emirates.
We appreciate your patience while this is being investigated.
If you have any questions or concerns please do not hesitate to reach out t...
Delivery Issue United Kingdom - Lycamobile
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in United Kingdom - Lycamobile.
Incident Start Time: 2026-07-04 11:55 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue United Kingdom - Lycamobile
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in United Kingdom - Lycamobile
Incident Start Time: 2026-07-03 20:56 UTC
Impact: Failed/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Reunion - Orange Reunion
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Reunion - Orange Reunion.
Incident Start Time: 2026-07-03 06:56 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Mayotte - Orange Mayotte
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Mayotte - Orange Mayotte.
Incident Start Time: 2026-07-03 06:56 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue France - Orange
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-07-03 01:51 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed delivery
We will update as soon as we have more information.
Delivery Issue United Kingdom - Lycamobile
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in United Kingdom - Lycamobile.
Incident Start Time: 2026-07-03 01:08 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts/Failed delivery
We will update as soon as we have more information.
Delivery Issue Netherlands - Odido
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing MO delivery issues in Netherlands - Odido due to SMSC issues on the operator's end.
Incident Start Time: 2026-07-01 10:20 UTC
Impact: Delayed/Missing MO's.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Dominican Republic - Altice
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Dominican Republic - Altice.
Incident Start Time: 2026-07-02 05:37 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
