Daily provider-status observations and published incident history for Sinch.
Component incident
Sinch has an active component incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow Sinch for future changes.
15.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
16%
25
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently observing delivery issues in Bolivia - Entel
Incident Start Time: 2026-10-21 15:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-10-21 09:37 UTC
Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
The issue has been identified and a fix is being implemented.
investigating
We are writing to inform you that we are currently experiencing delay in messaging data appearing in some reports. This is affecting both APAC and EMEA regions. Messages are being sent and delivered as normal, but the data may take longer than usual to show up in reporting.
Impact: Delayed messaging data for both APAC and EMEA regions.
Incident Start Time: 2026-10-15 08:00 UTC
We are actively investigating and will provide further updates as more information becomes available.
We are currently observing delivery issues in Norlys - Denmark.
Incident Start Time: 2026-10-15 00:30 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Evatis - Djibouti
Incident Start Time: 2026-10-14 22:14 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in New Zealand - Spark
Incident Start Time: 2026-10-11 16:09 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Guatemala - Tigo.
Incident Start Time: 2026-10-09 07:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues towards Sweden - Tele2Comviq.
Incident Start Time: 2026-10-08 09:03 UTC
We will update as soon as we have more information.
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in USA - AT&T.
Incident Start Time: 2026-10-07 13:59 UTC
Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues in Guadeloupe - Orange.
Incident Start Time: 2026-10-07 04:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
Legacy Incident Archive
218 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
Delivery Issue Chile - Claro
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Traffic has been restored towards this destination. We are currently seeing no issues but will keep close monitoring on the issue.
investigating
We are currently observing delivery issues in Chile - Claro
Incident Start Time: 2026-03-31 06:57 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Mexico - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-31 07:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Mexico - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-31 06:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue United States and Canada - Toll Free
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues for Toll Free Numbers towards US & CA.
Incident Start Time: 2026-03-28 23:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue United States - T-Mobile
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in United States - T-Mobile
Incident Start Time: 2026-03-28 23:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Brazil - Algar Telecom
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Brazil - Algar Telecom.
Incident Start Time: 2026-03-27 15:35 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Delivery Issue Netherlands - Odido
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Netherlands - Odido
Incident Start Time: 2026-03-26 10:56 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Sweden - Tele2Comviq
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Sweden - Tele2Comviq
Incident Start Time: 2026-03-26 10:01 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Service Degradation - Customer Dashboard
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible.
We apologize for the inconvenience and appreciate your patience.
Delivery Issue Mexico - AT&T
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We can observe that performance is restored.
Incident Restoration Time: 2026-03-25 07:06 UTC
We will continue to monitor for any further disturbances.
investigating
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-25 06:36 UTC
Impact: Delayed or Failed MT's/Delayed or Failed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
