Daily provider-status observations and published incident history for Sinch.
Component incident
Sinch has an active component incident; no global outage is indicated. Verified .
Official provider source.
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15.2%of 46 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
16%
25
21
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
We are currently observing delivery issues in Bolivia - Entel
Incident Start Time: 2026-10-21 15:16 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-10-21 09:37 UTC
Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
The issue has been identified and a fix is being implemented.
investigating
We are writing to inform you that we are currently experiencing delay in messaging data appearing in some reports. This is affecting both APAC and EMEA regions. Messages are being sent and delivered as normal, but the data may take longer than usual to show up in reporting.
Impact: Delayed messaging data for both APAC and EMEA regions.
Incident Start Time: 2026-10-15 08:00 UTC
We are actively investigating and will provide further updates as more information becomes available.
We are currently observing delivery issues in Norlys - Denmark.
Incident Start Time: 2026-10-15 00:30 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Evatis - Djibouti
Incident Start Time: 2026-10-14 22:14 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in New Zealand - Spark
Incident Start Time: 2026-10-11 16:09 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
We are currently observing delivery issues in Guatemala - Tigo.
Incident Start Time: 2026-10-09 07:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues towards Sweden - Tele2Comviq.
Incident Start Time: 2026-10-08 09:03 UTC
We will update as soon as we have more information.
A fix has been implemented and we are monitoring the results.
investigating
We are currently observing delivery issues in USA - AT&T.
Incident Start Time: 2026-10-07 13:59 UTC
Impact: Clients may experience delayed or missing delivery receipts for Short Code and Toll-Free traffic towards AT&T United States.
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
We are currently observing delivery issues in Guadeloupe - Orange.
Incident Start Time: 2026-10-07 04:21 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com
Legacy Incident Archive
218 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Delivery Issue Sweden - Telia
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Sweden - Telia
Incident Start Time: 2026-08-14 07:44 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Colombia - Telefonica
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Colombia - Telefonica
Incident Start Time: 2026-08-14 00:25 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
US1 & US7 - Site Degradation
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Our engineers have identified the cause of the issue and have applied a fix.
We will continue to monitor the performance of the US sites.
Incident Start Time: 2026-08-13 09:30 UTC
If you have any questions, please contact support@sinch.com.
investigating
Dear Client,
We are currently experiencing a performance degradation on our US1 and US7 sites.
Our engineers are currently investigating and additional information will follow as it becomes available.
Affected Site: US1, US7, REST API US, Legacy APIs US
If you have any questions, please contact support@sinch.com.
Delivery Issue France - Lebara
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in France - Lebara
Incident Start Time: 2026-08-11 12:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Mexico - AT&T Mexico
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues towards Mexico - AT&T Mexico.
Incident Start Time: 2026-08-08 18:42 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Sinch Engage - Platform Degradation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform.
Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded.
Incident Start Time: 2026-08-06 13:46 UTC
We are actively investigating and will provide further updates as more information becomes available.
Delivery Issue Paraguay - Tigo
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Paraguay - Tigo
Incident Start Time: 2026-08-06 03:04 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Guernsey - Sure Guernsey
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues in Guernsey - Sure Guernsey.
Incident Start Time: 2026-08-04 22:50 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue Germany - O2 Germany
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing delivery issues in Germany - O2 Germany.
Incident Start Time: 2026-08-03 21:53 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Delivery Issue - Ooredoo Kuwait
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently observing delivery issues towards Ooredoo Kuwait.
Incident Start Time: 2026-08-03 15:19 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
