Daily provider-status observations and published incident history for ShipStation.
Component incident
ShipStation has an active component incident; no global outage is indicated. Verified .
Official provider source.
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54.4%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
40%
30
18
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
To comply with USPS standards and avoid label errors or future USPS <a href="https://about.usps.com/postal-bulletin/2026/pb22700/html/updt_001.htm" target="_blank" rel="noopener noreferrer">non-compliance fees</a>, please be sure to enter all package dimensions (L x W x H) when creating your label.
USPS is introducing a non-compliance fee for missing or inaccurate package dimensions (L x W x H) starting in early 2027. For more info please see <a href="https://help.shipstation.com/hc/en-us/articles/56643473370011-USPS-Noncompliance-Fee">USPS Dimension Compliance</a>
We are aware of reports of inaccurate rates for some USPS mailing services through ShipStation. Our engineering team is actively investigating, and we will post another update as soon as more information is available.
APC have informed us of a known issue regarding error "Please enter a phone number: Collection PhoneNumber"
We are currently investigating this in further detail.
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe.
In the meantime, other European carriers remain available for your UK shipments at this time.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
LAX Service Disruptions
Source not attested
Last archived state: resolved
View archived record details
monitoring
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
Amazon Performance Issues
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Store import error: Invalid object name 'OPENJSON'.
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been fully released. You may need to manually refresh your store in the top right
monitoring
The fix has been released for most stores. You may need to manually refresh your store in the top right
monitoring
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels.
ETA: 30 minutes
April 2026
ShipStation
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Issues Creating Labels using Canada Post by ShipStation
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
Performance Issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
March 2026
Woocommerce 500 error
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
ShipStation Slowness
minorSource not attested
Last archived state: resolved
View archived record details
investigating
ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
Middle East Service Disruptions
Source not attested
Last archived state: resolved
View archived record details
monitoring
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability.
<strong><a href="https://www.ups.com/us/en/service-alerts">UPS</a></strong> is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently.
<strong><a href="https://www.fedex.com/en-us/service-alerts.html">FedEx</a></strong> has resumed pickup and delivery services across the Middle East, where it is safe to do ...
