New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
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ShipStation Outage History

Uptime record, past incidents, and downtime history for ShipStation.

Checking current status...
54.9% uptime over 91 days
99.9% ✗ 99.5% ✗ 99% ✗ 95% ✗

90-Day Trend

Feb 25May 25

Monthly Uptime

Month Uptime Days Tracked Days with Issues
May 2026 28% 25 18
April 2026 70% 30 9
March 2026 58.1% 31 13
February 2026 80% 5 1

Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.

Daily Status (Last 91 Days)

Feb 24 Today
Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

May 2026
LAX Service Disruptions

Started: May 22, 9:57 PM

monitoring
Effective May 22, 2026 GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has temporarily suspended operations due to a local evacuation order following a chemical leak. All pickups and drop-offs in the LAX area will be delayed, and packages currently at the facility are being held.
May 22, 9:57 PM
Amazon Performance Issues
minor

Started: May 8, 4:03 AM

monitoring
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
May 8, 4:03 AM
Store import error: Invalid object name 'OPENJSON'.
major

Started: May 6, 5:39 PM

monitoring
The fix has been fully released. You may need to manually refresh your store in the top right
May 6, 6:13 PM
monitoring
The fix has been released for most stores. You may need to manually refresh your store in the top right
May 6, 5:52 PM
monitoring
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels. ETA: 30 minutes
May 6, 5:39 PM
April 2026
ShipStation
minor

Started: Apr 21, 2:30 AM

identified
We are continuing to work on a fix for this issue.
Apr 21, 3:28 PM
identified
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
Apr 21, 2:30 AM
Degraded Performance: Orders Page Loading & Imports
major

Started: Apr 8, 9:29 PM

investigating
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Apr 8, 9:29 PM
Issues Creating Labels using Canada Post by ShipStation
major

Started: Apr 8, 7:54 PM

investigating
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
Apr 8, 7:54 PM
Performance Issues
minor

Started: Apr 1, 12:04 PM

investigating
We are currently investigating this issue.
Apr 1, 12:04 PM
March 2026
Woocommerce 500 error
minor

Started: Mar 20, 7:22 PM

investigating
We are currently investigating this issue.
Mar 20, 7:22 PM
ShipStation Slowness
minor

Started: Mar 16, 3:31 PM

investigating
ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue. We will provide updates as they become available to us. Thank you for your patience!
Mar 16, 3:31 PM
Middle East Service Disruptions

Started: Mar 5, 5:09 PM

monitoring
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. <strong><a href="https://www.ups.com/us/en/service-alerts">UPS</a></strong> is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. <strong><a href="https://www.fedex.com/en-us/service-alerts.html">FedEx</a></strong> has resumed pickup and delivery services across the Middle East, where it is safe to do ...
Mar 5, 5:09 PM