ShipStation Outage History
Daily status observations, past incidents, and reported issue history for ShipStation.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 8% | 25 | 23 |
| July 2026 | 19.4% | 31 | 25 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 0% | 5 | 5 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
ShipStation Latency and Login Issues
Started:
ShipStation
investigating
ShipStation is aware of the technical issues impacting the ShipStation Platform. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
Royal Mail by ShipStation Shipment Disruption
Started:
Royal Mail
monitoring
Effective August 14, 2026: Royal Mail from ShipStation is temporarily suspended for shipments from the UK to Europe.
In the meantime, other European carriers remain available for your UK shipments at this time.
Carrier Issues
Started:
investigating
ShipStation is currently experiencing performance issues due to an ongoing Canada Post outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.
You can follow the Canada Post status page here: <a href="https://downdetector.ca/status/canada-post/">Visit the Canada Post Status Page</a>
July 2026
Duplicate package option
Started:
identified
We are aware of an issue with the duplicate package option for multi-package shipments and are working on a fix.
Carrier Issues
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
ShipStation Engineers are aware of the technical issues impacting Stamps international labels from being created. We are actively working to resolve this issue and will provide updates as they become available to us.
Thank you for your patience!
EU De Minimis Removal Disruptions
Started:
monitoring
Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. <a href="https://www.shipstation.com/blog/eu-de-minimis-shipping-changes-what-to-know/">Learn more here</a>.
<strong>GlobalPost:</strong> Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or ext...
June 2026
Login issues
Started:
identified
We are aware of the following error when attempting to load ShipStation and are working on a fix.
Request failed with status code 504. Url was /seller/labelproviders
Australia Post from ShipStation - Label Creation Issue
Started:
investigating
We are aware of an issue with creating labels using Australia Post from ShipStation and are actively investigating this. In the interim, we recommend using other ShipStation carriers to continue to ship packages.
Carrier Issues - UPS label creation
Started:
investigating
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us.
Thank you for your patience!
ShipStation Login Issue
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
Shopify Marketplace Issues
Started:
monitoring
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.
You can follow the Shopify status page here: <a href="https://www.shopifystatus.com/">Visit the Shopify Status Page</a>
ShipStation Login Issues
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
May 2026
LAX Service Disruptions
Started:
monitoring
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
Amazon Performance Issues
Started:
monitoring
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
Store import error: Invalid object name 'OPENJSON'.
Started:
monitoring
The fix has been fully released. You may need to manually refresh your store in the top right
monitoring
The fix has been released for most stores. You may need to manually refresh your store in the top right
monitoring
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels.
ETA: 30 minutes
April 2026
ShipStation
Started:
identified
We are continuing to work on a fix for this issue.
identified
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
Degraded Performance: Orders Page Loading & Imports
Started:
investigating
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Issues Creating Labels using Canada Post by ShipStation
Started:
investigating
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
Performance Issues
Started:
investigating
We are currently investigating this issue.
March 2026
Woocommerce 500 error
Started:
investigating
We are currently investigating this issue.
ShipStation Slowness
Started:
investigating
ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
Middle East Service Disruptions
Started:
monitoring
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability.
<strong><a href="https://www.ups.com/us/en/service-alerts">UPS</a></strong> is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently.
<strong><a href="https://www.fedex.com/en-us/service-alerts.html">FedEx</a></strong> has resumed pickup and delivery services across the Middle East, where it is safe to do ...