ShipStation Outage History
Uptime record, past incidents, and downtime history for ShipStation.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 60% | 10 | 4 |
| June 2026 | 0% | 30 | 30 |
| May 2026 | 22.6% | 31 | 24 |
| April 2026 | 75% | 20 | 5 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 11
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
July 2026
EU De Minimis Removal Disruptions
Started: Jul 8, 2:28 PM
monitoring
Effective July 1, the European Union introduced a new €3 flat-rate customs duty per HS code for items valued under €150, in addition to import VAT. <a href="https://www.shipstation.com/blog/eu-de-minimis-shipping-changes-what-to-know/">Learn more here</a>.
<strong>GlobalPost:</strong> Due to new EU regulations, Germany is no longer accepting IOSS DDU shipments valued under €150, and France will only accept them through the end of July. To avoid automatic returns, customs delays, or ext...
Jul 8, 2:28 PM
June 2026
Login issues
Started: Jun 30, 4:40 PM
identified
We are aware of the following error when attempting to load ShipStation and are working on a fix.
Request failed with status code 504. Url was /seller/labelproviders
Jun 30, 4:40 PM
Australia Post from ShipStation - Label Creation Issue
Started: Jun 25, 6:47 AM
investigating
We are aware of an issue with creating labels using Australia Post from ShipStation and are actively investigating this. In the interim, we recommend using other ShipStation carriers to continue to ship packages.
Jun 25, 6:47 AM
Carrier Issues - UPS label creation
Started: Jun 11, 9:32 PM
investigating
ShipStation Engineers are aware of the technical issues impacting UPS label creation. We are actively working to resolve this issue and will provide updates as they become available to us.
Thank you for your patience!
Jun 11, 9:32 PM
ShipStation Login Issue
Started: Jun 3, 5:54 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 3, 9:32 PM
investigating
ShipStation identified an issue that affected some merchants' ability to log in. Our engineers are currently investigating the issue.
Jun 3, 5:54 PM
Shopify Marketplace Issues
Started: Jun 3, 2:19 PM
monitoring
ShipStation is currently experiencing performance issues due to an ongoing Shopify outage. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. Thank you for your patience.
You can follow the Shopify status page here: <a href="https://www.shopifystatus.com/">Visit the Shopify Status Page</a>
Jun 3, 2:19 PM
ShipStation Login Issues
Started: Jun 1, 5:18 PM
monitoring
A fix has been implemented and we are monitoring the results.
Jun 1, 5:52 PM
investigating
ShipStation is aware of the technical issues impacting logins. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
Jun 1, 5:18 PM
May 2026
LAX Service Disruptions
Started: May 22, 9:57 PM
monitoring
Effective May 26, 2026, GlobalPost’s Southern California (LAX/Cypress, CA) processing hub has resumed operations. All pickups and drop-offs in the LAX area will proceed as expected as of this day.
May 22, 9:57 PM
Amazon Performance Issues
Started: May 8, 4:03 AM
monitoring
We are currently monitoring an Amazon Web Services (AWS) outage that may be affecting store connectivity for ShipStation merchants. Our team is monitoring the situation closely and will provide updates as new information becomes available.
May 8, 4:03 AM
Store import error: Invalid object name 'OPENJSON'.
Started: May 6, 5:39 PM
monitoring
The fix has been fully released. You may need to manually refresh your store in the top right
May 6, 6:13 PM
monitoring
The fix has been released for most stores. You may need to manually refresh your store in the top right
May 6, 5:52 PM
monitoring
We are currently releasing a fix for a store import error Invalid object name 'OPENJSON'. affecting for multiple selling channels.
ETA: 30 minutes
May 6, 5:39 PM
April 2026
ShipStation
Started: Apr 21, 2:30 AM
identified
We are continuing to work on a fix for this issue.
Apr 21, 3:28 PM
identified
ShipStation is aware of latency and address validation issues on our platform. We are actively working to resolve this issue and will provide updates as they become available. Thank you for your patience.
Apr 21, 2:30 AM
Degraded Performance: Orders Page Loading & Imports
Started: Apr 8, 9:29 PM
investigating
We are investigating reports of some merchants seeing their Orders page stuck in loading state. Our engineering team is working to restore full functionality
Apr 8, 9:29 PM
Issues Creating Labels using Canada Post by ShipStation
Started: Apr 8, 7:54 PM
investigating
We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
Apr 8, 7:54 PM
Performance Issues
Started: Apr 1, 12:04 PM
investigating
We are currently investigating this issue.
Apr 1, 12:04 PM
March 2026
Woocommerce 500 error
Started: Mar 20, 7:22 PM
investigating
We are currently investigating this issue.
Mar 20, 7:22 PM
ShipStation Slowness
Started: Mar 16, 3:31 PM
investigating
ShipStation is aware of the technical issues impacting the ShipStation Platform with batches and allocation. We are actively working to resolve this issue.
We will provide updates as they become available to us. Thank you for your patience!
Mar 16, 3:31 PM
Middle East Service Disruptions
Started: Mar 5, 5:09 PM
monitoring
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability.
<strong><a href="https://www.ups.com/us/en/service-alerts">UPS</a></strong> is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently.
<strong><a href="https://www.fedex.com/en-us/service-alerts.html">FedEx</a></strong> has resumed pickup and delivery services across the Middle East, where it is safe to do ...
Mar 5, 5:09 PM