Current answer
Shippo experienced a major incident: Elevated error rate on Canada post Shipment API. ServiceAlert observed recovery on Oct 16, 2026.
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Incident Lifecycle
Affected Components
Canada Post
Incident Timeline
Investigating
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.
Oct 16, 2026 at 10:57 AM UTC
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