New Multi-region uptime checks and custom-domain status pages

ServiceTitan Outage History

Daily provider-status observations and published incident history for ServiceTitan.

Operational

ServiceTitan is operational. Verified . Official provider source.

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91.4% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 90% 30 3

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
Enterprise Hub/Login Issues
major Observed active window 1h 11m

View incident details and source

Started:

Office Telephony Platform: Inbound Calling Telephony Platform: Outbound Calling Telephony Platform: Call Queues Carrier Networks: Local Numbers Carrier Networks: Toll Free Numbers Phones Infrastructure: Softphone Phones Infrastructure: Mobile Application Login Platform Integrations Contact Center Web Application Virtual Voice Agents Enterprise Hub
monitoring
We have deployed a fix for the issue impacting Enterprise Hub and ServiceTitan Office, and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
investigating
We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out. We greatly appreciate your patience & understanding as we work towards a resolution.
September 2026
Contact Center Pro Issue: Cannot Access the Application
critical Observed active window 6m

View incident details and source

Started:

Contact Center Web Application
identified
We have identified the root cause of the issue impacting Contact Center Pro and are actively implementing a fix. We expect to see recovery shortly. We greatly appreciate your continued patience & understanding.

Legacy Incident Archive

13 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

April 2026
Service Availability Issue
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have deployed a fix for the issue impacting our services and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
investigating
We are actively investigating the issue impacting our core features and users may continue experience service availability issues. We greatly appreciate your patience & understanding as we work towards a resolution.
investigating
We are actively investigating an issue that may be causing a Service Availability Issue that is affecting our Forms and Media related services. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work towards a resolution.
Contact Center Pro - 3rd Party Service Availability Issue
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
Our 3rd party provider has deployed a fix for the issue impacting Contact Center Pro, and we are seeing services begin to recover. If you are still experiencing issues, please click Reset and refresh your page. We are actively monitoring the situation to ensure full stability. Thank you for your understanding & support.
investigating
We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption for some of our users. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
March 2026
Virtual Voice Agents Performance Degradation
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We are moving to monitoring stage. The issue is mitigated.
identified
The issue has been identified. Our team is investigating it with the 3rd party. We appreciate your patience.
investigating
CCPro Customers may be experiencing an issue where Virtual Agents are dropping calls. Our team is actively engaged and investigating the issue.
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