Current answer
ServiceTitan experienced a major incident: Enterprise Hub/Login Issues. ServiceAlert observed recovery on Oct 10, 2026.
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Incident Lifecycle
Affected Components
Office
Telephony Platform: Inbound Calling
Telephony Platform: Outbound Calling
Telephony Platform: Call Queues
Carrier Networks: Local Numbers
Carrier Networks: Toll Free Numbers
Phones Infrastructure: Softphone
Phones Infrastructure: Mobile Application
Login Platform Integrations
Contact Center Web Application
Virtual Voice Agents
Enterprise Hub
Incident Timeline
Monitoring
We have deployed a fix for the issue impacting Enterprise Hub and ServiceTitan Office, and are currently monitoring the system to ensure full recovery.
We greatly appreciate your continued patience & understanding.
We greatly appreciate your continued patience & understanding.
Oct 10, 2026 at 12:40 AM UTC
Investigating
We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out.
We greatly appreciate your patience & understanding as we work towards a resolution.
We greatly appreciate your patience & understanding as we work towards a resolution.
Oct 10, 2026 at 12:28 AM UTC
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