ServiceTitan Outage History
Uptime record, past incidents, and downtime history for ServiceTitan.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| July 2026 | 88.9% | 9 | 1 |
| June 2026 | 96.7% | 30 | 1 |
| May 2026 | 83.9% | 31 | 5 |
| April 2026 | 90.5% | 21 | 2 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 91 Days)
Apr 10
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
June 2026
Call Bubble Issues
Started: Jun 30, 11:53 PM
monitoring
We have tested and confirmed that call bubbles are now functioning normally. We are actively monitoring the situation to ensure full stability.
Thank you for your understanding & support.
Jul 1, 12:05 AM
investigating
We are currently investigating an issue with a 3rd party service provider that is impacting call bubbles.
Users may be receiving calls where call bubbles are not populating. Please refresh if this issue occurs. After the call is complete if the call bubble does not disappear, please attempt a refresh as well.
We greatly appreciate your patience as we work with our partner to resolve this.
Jun 30, 11:53 PM
May 2026
Office Application Service Availability Issue
Started: May 29, 5:56 AM
monitoring
We are continuing to see improved stability across impacted services, and our teams and third-party cloud provider remain actively engaged in monitoring and mitigation efforts to ensure a full recovery.
We appreciate your continued patience and support as we work through the remaining issues and will provide further updates as needed.
May 29, 7:52 PM
monitoring
Service recovery continues to progress following the fix deployed by our third-party cloud provider. We are seeing improved stability across impacted services, and our teams remain actively engaged in monitoring and mitigation efforts to ensure a full recovery.
We appreciate your continued patience and support as we work through the remaining issues and will provide further updates as needed.
May 29, 3:27 PM
monitoring
Our third-party cloud provider has deployed a fix, and we are seeing services begin to recover. We have also mitigated some of the issues on our end and are actively monitoring the situation to ensure full stability.
Thank you for your understanding & support.
May 29, 2:12 PM
monitoring
We are continuing to monitor for any further issues.
May 29, 2:11 PM
monitoring
Our third-party cloud provider has deployed a fix, and we are seeing services begin to recover. We have also mitigated some of the issues on our end and are actively monitoring the situation to ensure full stability.
Thank you for your understanding & support.
May 29, 2:11 PM
identified
Some services have returned to operational status; however, the ServiceTitan application remains under impact due to the ongoing third-party cloud provider outage. Our team is actively working with the provider to mitigate the issue and will provide updates as the situation progresses.
May 29, 1:24 PM
identified
There are recovery attempts from the cloud provider. However, Servicetitan application still remains under impact. We will update here when we see improvements of service availability on our side.
May 29, 12:02 PM
identified
We continue to experience application availability issues related to the ongoing outage caused by a third-party cloud provider. Our team remains actively engaged with the provider and is working to mitigate the impact as quickly as possible. We appreciate your patience and will continue to share updates as more information becomes available.
May 29, 11:00 AM
identified
ServiceTitan is currently experiencing application availability issues caused by an outage of a third-party cloud provider. Our team is actively monitoring the situation and working to mitigate the impact. We will continue to provide updates as more information becomes available.
May 29, 8:16 AM
investigating
We are currently investigating an issue with a 3rd party cloud service provider that is impacting ServiceTitan application.
We greatly appreciate your patience as we work with our partner to resolve this.
May 29, 6:34 AM
investigating
We are actively investigating an issue that may be causing a Service Availability Issue. We will provide additional details as we learn more.
We greatly appreciate your patience & understanding as we work towards a resolution.
May 29, 5:56 AM
Errors Accessing ServiceTitan
Started: May 27, 6:11 PM
monitoring
We have deployed a fix for the issue and are currently monitoring the system to ensure full recovery. We have not encountered any further errors since 11:10 AM pacific.
We greatly appreciate your continued patience & understanding.
May 27, 6:49 PM
investigating
We have not had any additional errors since ~11:10 AM pacific time. Our engineers are continuing to investigate the issue.
May 27, 6:25 PM
investigating
We are actively investigating an issue that is causing difficulties accessing the ST application. We will provide additional details as we learn more.
We greatly appreciate your patience & understanding as we work towards a resolution.
May 27, 6:11 PM
Voice Agent Outage
Started: May 21, 2:55 PM
monitoring
Our 3rd party provider has deployed a fix for the issue impacting our Voice Agent Feature, and we are seeing services begin to recover. We are actively monitoring the situation to ensure full stability.
Thank you for your understanding & support.
May 21, 6:21 PM
identified
Our 3rd party provider has identified the root cause of the issue impacting Voice Agent and is actively implementing a fix.
We apologize for the inconvenience and appreciate your continued patience.
May 21, 4:57 PM
investigating
"Voice Agent services are currently experiencing call connectivity issue due to an issue with our upstream provider. Non-Voice Agent calls are not impacted.
Please remove the voice agents from your current workflows and divert all calls to live CSRs while we work to resolve the issue."
May 21, 2:55 PM
3rd Party Issue: Virtual Voice Agents
Started: May 12, 3:50 PM
monitoring
Our 3rd party provider has deployed a fix for the issue impacting our Voice Agent services, and we are seeing services begin to recover. We are actively monitoring the situation to ensure full stability across the platform
Thank you for your understanding & support.
May 12, 4:31 PM
identified
Our 3rd party provider has identified the root cause of the issue impacting Voice Agent services and is actively implementing a fix.
We apologize for the inconvenience and appreciate your continued patience.
May 12, 4:04 PM
investigating
We are currently investigating an issue with a 3rd party service provider that is impacting Voice Agent services and users may experience intermittent call connectivity issues when attempting to reach the Voice Agent. Non-Voice Agent calls are not impacted.
We greatly appreciate your patience as we work with our partner to resolve this.
May 12, 3:50 PM
CCPro 3rd Party Issue
Started: May 11, 4:55 PM
monitoring
We have identified and addressed the root cause of the intermittent call routing issues impacting CCPro.
Our third-party provider has deployed a fix for the underlying database issue, and we are now seeing services recover. We are actively monitoring to ensure full stability across the platform.
If you previously enabled call continuity, you may now disable it and return to normal operations.
We will continue to monitor closely and will provide a full RCA by the end of the week.
May 11, 7:45 PM
identified
The issue has been identified and a fix is being implemented.
May 11, 6:54 PM
investigating
We are currently investigating an issue with a 3rd party service provider that is impacting CCPro, and users may experience issues with Inbound Calling.
We greatly appreciate your patience as we work with our partner to resolve this.
May 11, 4:55 PM
April 2026
Service Availability Issue
Started: Apr 23, 6:04 PM
monitoring
We have deployed a fix for the issue impacting our services and are currently monitoring the system to ensure full recovery.
We greatly appreciate your continued patience & understanding.
Apr 23, 6:49 PM
investigating
We are actively investigating the issue impacting our core features and users may continue experience service availability issues.
We greatly appreciate your patience & understanding as we work towards a resolution.
Apr 23, 6:35 PM
investigating
We are actively investigating an issue that may be causing a Service Availability Issue that is affecting our Forms and Media related services. We will provide additional details as we learn more.
We greatly appreciate your patience & understanding as we work towards a resolution.
Apr 23, 6:04 PM
Contact Center Pro - 3rd Party Service Availability Issue
Started: Apr 17, 7:53 PM
monitoring
Our 3rd party provider has deployed a fix for the issue impacting Contact Center Pro, and we are seeing services begin to recover. If you are still experiencing issues, please click Reset and refresh your page. We are actively monitoring the situation to ensure full stability.
Thank you for your understanding & support.
Apr 17, 8:06 PM
investigating
We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption for some of our users. We will provide additional details as we learn more.
We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
Apr 17, 7:53 PM
March 2026
Virtual Voice Agents Performance Degradation
Started: Mar 20, 2:28 PM
monitoring
We are moving to monitoring stage. The issue is mitigated.
Mar 20, 3:18 PM
identified
The issue has been identified. Our team is investigating it with the 3rd party. We appreciate your patience.
Mar 20, 3:09 PM
investigating
CCPro Customers may be experiencing an issue where Virtual Agents are dropping calls. Our team is actively engaged and investigating the issue.
Mar 20, 2:28 PM