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89.7%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Audience & Journey data delivery delay in EU region
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
identified
We are continuing efforts to mitigate this issue.
identified
We are continuing efforts to mitigate this issue.
identified
We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.
Legacy Incident Archive
13 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
A fix has been implemented and Reverse ETL syncs are now proceeding successfully without any failures. We are closely monitoring the recovery process.
identified
We've identified the issue and are currently working on mitigating it.
investigating
Certain Reverse ETL syncs are experiencing failures. The team is currently investigating the issue.
Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are seeing initial signs of recovery. We will continue to monitor the service closely to ensure full stability.
identified
A recent update has been identified as the cause of this issue. We are working on reverting the change.
investigating
Amazon Event Bridge and Amazon Personalize Destinations are experiencing elevated error rates. We are currently investigating the issue. We will provide updates as they become available.
March 2026
Audiences Overview Pages are Failing to Load in the EU
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Engineering is currently investigating an issue that is preventing customers in the EU from viewing Audiences overview pages in the Segment UI. This issue is limited to the UI only and does not impact the data plane.
