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89.7%of 58 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 23Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
Audience & Journey data delivery delay in EU region
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
identified
We are continuing efforts to mitigate this issue.
identified
We are continuing efforts to mitigate this issue.
identified
We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.
Legacy Incident Archive
13 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Intermittent Segment application login errors
majorSource not attested
Last archived state: resolved
View archived record details
Web Interface (US)Web Interface (EU)
monitoring
Segment application login is now operating normally. We will continue to monitor for system stability.
identified
We have identified an issue that is affecting a subset of Segment customers causing intermittent errors when logging in.
Google ads destination intermittent delivery failure
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The fix has been successfully deployed, resulting in a noticeable decrease in error rates. We will continue to actively monitor the system to ensure stability.
investigating
We are currently deploying the fix to mitigate the issue
Notification and verification email delivery
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue where security code verification notifications may not be delivered via email.
July 2026
Data processing pipeline issue
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented, and we are actively monitoring the results.
identified
We have identified an issue impacting data processing affecting multiple components.
Connections Processing Delays
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Destination delivery is expected to recover in 30-40 minutes
monitoring
A fix has been implemented, and we are actively monitoring the situation as processing latency recovers.
identified
The issue has been identified and we are actively working on mitigation.
investigating
We are currently investigating this issue.
Elevated Event Delivery Latency
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Systems are recovering, we're actively monitoring.
identified
have identified the root cause and are actively working on a fix.
investigating
We are currently investigating an issue impacting the time to first attempt for Connections event delivery.
Criteo Audience destinations are experiencing an outage
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are currently seeing successful delivery to Criteo. Our team will continue to monitor the closely.
identified
We are currently experiencing disruptions with Criteo Audience destinations due to an external Criteo API outage. We are monitoring the situation closely.
June 2026
(US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage
majorSource not attested
Last archived state: resolved
View archived record details
identified
An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses.
- Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync.
- Current Status: Syncs and data processing may be failing.
- Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored.
- More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.s...
Facebook Custom Audiences destination is experiencing partial delivery failures for few workspaces
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
We've shipped a fix and confirmed that it’s working. We’re going to keep a close eye on things for the next few hours just to be absolutely sure everything is stable.
identified
The root cause has been identified. will be rolling out the fix shortly.
investigating
The root cause has been identified. will be rolling out the fix shortly.
May 2026
Reddit Conversions API destination is experiencing delivery failures
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Events are flowing through to Reddit Conversions API destination now. We are continuing to monitor the destination.
identified
We are currently observing delivery failures with the Reddit Conversions API destination. This issue stems from a widespread AWS outage (us-east-1) affecting Reddit’s infrastructure. We are monitoring the situation closely and will provide updates as Reddit restores service.
