Segment App UI Issue with Profile Traits with no recent activity
View the provider incident record →Current answer
Segment experienced a minor incident: Segment App UI Issue with Profile Traits with no recent activity. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Web Interface (US)
Web Interface (EU)
Incident Timeline
Monitoring
A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.
Sep 3, 2026 at 8:20 PM UTC
Identified
We are continuing efforts to mitigate this issue.
Sep 3, 2026 at 2:05 PM UTC
Identified
We are continuing efforts to mitigate this issue.
Sep 3, 2026 at 7:01 AM UTC
Identified
We have identified an issue that may cause profile traits with no activity in the last 60 days to be unavailable in Audience Builder, trait and event pickers, and related trait detail views for some customers. This is a display issue only; underlying customer event and profile data is not affected.
Sep 3, 2026 at 1:04 AM UTC
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