New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Support] Call Handling Delays
minor Observed active window 46h 3m

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[DC5] Several Switch and server down Row B and D
minor Observed active window 26h 52m

View incident details and source

Started:

Dedibox DC5
monitoring
The maintenance is complete, and we are currently monitoring the results.
investigating
Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.
[Web Hosting] - Intermittent access on pf-1004 platform
minor Observed active window 52m

View incident details and source

Started:

Hosting
investigating
There is currently an access issue on the 1004 platform. We are currently investigating the matter.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minor Observed active window 10h 22m

View incident details and source

Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
minor Observed active window 5h 48m

View incident details and source

Started:

Jobs
monitoring
Job runs can now be executed.
investigating
Customers can't execute jobs.  Job runs will be stuck in validated status.
September 2026
[TEM] - TEM IP address blacklist
minor Observed active window 12m

View incident details and source

Started:

Transactional Email
identified
The IP address 51.159.124.109 has been blacklisted by Spamhaus.
[Account] - Global - Account API Down
major Observed active window 5h 29m

View incident details and source

Started:

Billing Environmental Footprint IAM Load Balancer
identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
investigating
We are continuing to investigate this issue.
investigating
Account API is down. Console may be unusable
[Serverless SQL DB] - [fr-par] Daily backup didn't work last night
minor Observed active window 3h 14m

View incident details and source

Started:

fr-par-1 fr-par-2 fr-par-3 Serverless-Database
identified
[03:00]: Following the temporal migration of yesterday, the daily backups of Serverless SQL DB didn't work last night. Backups are expected to become available again later today.
[FR-PAR] Network perturbations
minor Observed active window 162h 40m

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Started:

fr-par-1 fr-par-2 fr-par-3
monitoring
We have observed local perturbations on the backbone network of FR-PAR region, fixes have been deployed, we are monitoring the situation
[AGWX] Stabilities issues in fr-par
minor Observed active window 20m

View incident details and source

Started:

fr-par-1 fr-par-2 APIs fr-par-3
investigating
Instabilities when contacting Scaleway APIs

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
[BMNA] - global - epp instability for some TLDs
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName Domains Domains
identified
We are currently experiencing an issue with our EPP connection for the following TLDs: art, audio, baby, beauty, bond, build, cam, christmas, college, cyou, desi, diet, fans, flowers, guitars, hair, help, icu, lol, makeup, mom, monster, ooo, pics, quest, rent, saarland, skin, xyz All operations (registration, renewal, transfer, etc.) for these TLDs are temporarily suspended while we restore the connection. We apologize for the inconvenience and will update this page as soon as services resume.
[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
minor Source not attested
Last archived state: resolved
View archived record details
Object Storage
investigating
Starting 6.30 a.m UTC, clients may experience very high p99 latencies due to a slow storage pod.
[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName
investigating
Impacted products: Domain Purchase for Elements, Domain Purchase for Dedibox We are currently investigating this issue.
[API] - [it-mil] - Not Available
major Source not attested
Last archived state: resolved
View archived record details
APIs
investigating
APIs unavailable in it-mil-1. We are currently investigating this issue.
pl-waw - websites scw.site inaccessible
minor Source not attested
Last archived state: resolved
View archived record details
pl-waw-1 pl-waw-2 pl-waw-3 Web Hosting
investigating
Websites are inaccessible via their free subdomains (*.waw.scw.site / .scw.site) on the pl-waw region, whereas custom domains are working fine. Mail, FTP, and other services remain unaffected.
[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
Source not attested
Last archived state: resolved
View archived record details
fr-par-1 fr-par-2 fr-par-3 Serverless Container
monitoring
We have finished rolling back the faulty deployment. Situation should be good now for all users.
investigating
On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC. Containers should now be able to reach resources in their Private Network as before. If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through th...
[EDGE] - random 403 returned on 76 pipelines
minor Source not attested
Last archived state: resolved
View archived record details
investigating
403 errors may be returned for several pipelines, due to cache synchronization issue
[PAR] Nine IX blackholed some traffic
minor Source not attested
Last archived state: resolved
View archived record details
Dedibox DC1 DC2 DC3 DC4 DC5
investigating
While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.
[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
critical Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET. Scaleway is in discussion with ESET to remediate the situation as soon as possible.
[BMNA] - AFNIC EPP connection
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Since 10:10 AM, our communication with AFNIC registry for TLDs (.fr, .bzh, .alsace, .paris, .wf, .yt, .tf, .pm) is unstable. Operations on domains from AFNIC may get errors. We are working on identifying the problem.
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