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Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
minor Observed active window 19h 53m

View incident details and source

Started:

Dedibox DC5
investigating
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.
[DOMAIN-DNS] - DNS synchronization failed
minor

View incident details and source

Started:

Domains
monitoring
Updates had piled up, causing these issues. It has now been resolved.
investigating
Several reports of inconsistencies in the zones between our DNS servers s0.dom.scw.cloud and s1.dom.scw.cloud
[Support] Delays in ticket processing
minor Observed active window 5m

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Started:

Excellence
identified
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.
[Support] Call Handling Delays
minor

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
minor Observed active window 36m

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Started:

Jobs
investigating
[Started Around 14h00 CET] Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running. Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
minor Observed active window 1h 41m

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Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Container Registry] Increase in 5xx errors on fr-par Container Registry
minor

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Started:

fr-par-1 fr-par-2 fr-par-3 Container Registry Jobs Kafka Serverless Container Serverless Functions Clusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.
[Key Manager] - it-mil - api unavailable
minor Observed active window 47h 35m

View incident details and source

Started:

Secret Manager
identified
incident has been mitigated, we are implementing a long-term solution
investigating
key manager api unavailable following database migration
[Generative APIs] - [fr-par] - glm-5.2 service instabilities
minor Observed active window 67h 12m

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Started:

Generative API
investigating
[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation
[DC5] Public Switch in rack b11 room 1 is down
minor Observed active window 4h 17m

View incident details and source

Started:

Network
investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
[BMNA] - global - epp instability for some TLDs
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName Domains Domains
identified
We are currently experiencing an issue with our EPP connection for the following TLDs: art, audio, baby, beauty, bond, build, cam, christmas, college, cyou, desi, diet, fans, flowers, guitars, hair, help, icu, lol, makeup, mom, monster, ooo, pics, quest, rent, saarland, skin, xyz All operations (registration, renewal, transfer, etc.) for these TLDs are temporarily suspended while we restore the connection. We apologize for the inconvenience and will update this page as soon as services resume.
[OBJS] - [pl-waw] - Elevated P99 latencies due to a slow storage pod
minor Source not attested
Last archived state: resolved
View archived record details
Object Storage
investigating
Starting 6.30 a.m UTC, clients may experience very high p99 latencies due to a slow storage pod.
[BMNA] - [world] - EPP connection issues with Verisign Registry (.com/.net/.name/.cc)
minor Source not attested
Last archived state: resolved
View archived record details
BookMyName
investigating
Impacted products: Domain Purchase for Elements, Domain Purchase for Dedibox We are currently investigating this issue.
[API] - [it-mil] - Not Available
major Source not attested
Last archived state: resolved
View archived record details
APIs
investigating
APIs unavailable in it-mil-1. We are currently investigating this issue.
pl-waw - websites scw.site inaccessible
minor Source not attested
Last archived state: resolved
View archived record details
pl-waw-1 pl-waw-2 pl-waw-3 Web Hosting
investigating
Websites are inaccessible via their free subdomains (*.waw.scw.site / .scw.site) on the pl-waw region, whereas custom domains are working fine. Mail, FTP, and other services remain unaffected.
[Serverless Containers] - [fr-par] - issues connecting to resources inside Private Network
Source not attested
Last archived state: resolved
View archived record details
fr-par-1 fr-par-2 fr-par-3 Serverless Container
monitoring
We have finished rolling back the faulty deployment. Situation should be good now for all users.
investigating
On a small subset of our fr-par infrastructure, between 2026-08-17 09:20 UTC and 2026-08-17 16:15 UTC, some containers attached to a Private Network were not able to reach resources inside that PN. This issue is likely due to a faulty deployment, that we have reverted at 2026-08-17 16:15 UTC. Containers should now be able to reach resources in their Private Network as before. If your container has faced issues like "timeouts" or "connection error" while trying to reach a resource through th...
[EDGE] - random 403 returned on 76 pipelines
minor Source not attested
Last archived state: resolved
View archived record details
investigating
403 errors may be returned for several pipelines, due to cache synchronization issue
[PAR] Nine IX blackholed some traffic
minor Source not attested
Last archived state: resolved
View archived record details
Dedibox DC1 DC2 DC3 DC4 DC5
investigating
While putting in production a new IXP, they forgot to update the ACL on their side but we were still able to reach the RS, so we announced our prefixes but the other members of the IXP weren’t able to send traffic to us, leading to blackhole of 20Gbps.
[Security vendor] - Suspicion of ESET blacklist for our domains and/or IP ranges
critical Source not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Scaleway Security team identified that resources behind *.fr-par.scw.cloud may be blacklisted by the security vendor ESET. Scaleway is in discussion with ESET to remediate the situation as soon as possible.
[BMNA] - AFNIC EPP connection
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Since 10:10 AM, our communication with AFNIC registry for TLDs (.fr, .bzh, .alsace, .paris, .wf, .yt, .tf, .pm) is unstable. Operations on domains from AFNIC may get errors. We are working on identifying the problem.
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