Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
Looking for an update now? Check the current status, or follow Scaleway for future changes.
0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
We found the root cause and applied a patch in order to recover the service.
However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3.
The switch is currently unreachable, and the root cause of the issue is still under investigation.
As a result, all customer servers connected to this switch are currently unreachable.
Our team is investigating the situation and will provide further updates as soon as more information becomes available.
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned :
14/10 - 10 AM UTC/12 AM Paris time
A short interruption (approximately 5 minutes) is to be expected.
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable.
Our technical team is investigating the situation and working on the required recovery actions.
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude.
Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais.
Nous vous remercions pour votre patience et votre compréhension.
Due to a high volume of requests, the processing of ongoing tickets may take longer than usual.
Our teams are fully mobilized to restore normal service and handle requests as quickly as possible.
Thank you for your patience and understanding.
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
[Started Around 14h00 CET]
Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running.
Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
fr-par-1fr-par-2fr-par-3Container RegistryJobsKafkaServerless ContainerServerless FunctionsClusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[File Storage] - [fr-par-1] High latencies
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue. The issue has been identified and resolved. We are monitoring the situation to ensure stability.
investigating
Customers may experience high latencies on File Storage in fr-par-1 due to an internal component issue.
[Billing] - Duplicate email sent for Purchase Orders
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The issue has been found and fixed. Duplicate billing emails were sent, especially during the domain direct purchase. Actual charges were processed only once.
investigating
Customers may receive duplicate email notifications for their purchase orders.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Network infrastructure] - [nl-ams] Public switch h6-1219 is unreachable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers experience a full outage of public connectivity on servers located in Hall 6, rack 6.12.19, ams1.
[Block Storage] - [fr-par-2] High latencies on b_ssd volumes
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Customers using b_ssd volume experienced high latencies from 18h25 to 18h30 UTC due to a network issue.
sbs_5k and sbs_15k were NOT impacted.
[Block Storage] - [fr-par-2] High latencies and errors on volumes
Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience high latencies and errors on Block Storage volumes in fr-par-2 due to an issue on an internal component.
[Generative APIs] - qwen3.6-35b-a3b model instabilities
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience transient 5xx errors when using the qwen3.6-35b-a3b model due to instabilities on an internal component.
[Dedibox VPS] - VPS connectivity issues in Paris.
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their Dedibox VPS instances in the Paris region due to an internal infrastructure issue.
