New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Key Manager] - it-mil - api unavailable
minor Observed active window 47h 35m

View incident details and source

Started:

Secret Manager
identified
incident has been mitigated, we are implementing a long-term solution
investigating
key manager api unavailable following database migration
[Generative APIs] - [fr-par] - glm-5.2 service instabilities
minor Observed active window 67h 12m

View incident details and source

Started:

Generative API
investigating
[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation
[DC5] Public Switch in rack b11 room 1 is down
minor Observed active window 4h 17m

View incident details and source

Started:

Network
investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.
[Support] Call Handling Delays
minor Observed active window 46h 3m

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[DC5] Several Switch and server down Row B and D
minor Observed active window 26h 52m

View incident details and source

Started:

Dedibox DC5
monitoring
The maintenance is complete, and we are currently monitoring the results.
investigating
Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.
[Web Hosting] - Intermittent access on pf-1004 platform
minor Observed active window 52m

View incident details and source

Started:

Hosting
investigating
There is currently an access issue on the 1004 platform. We are currently investigating the matter.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minor Observed active window 10h 22m

View incident details and source

Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
minor Observed active window 5h 48m

View incident details and source

Started:

Jobs
monitoring
Job runs can now be executed.
investigating
Customers can't execute jobs.  Job runs will be stuck in validated status.
September 2026
[TEM] - TEM IP address blacklist
minor Observed active window 12m

View incident details and source

Started:

Transactional Email
identified
The IP address 51.159.124.109 has been blacklisted by Spamhaus.
[Account] - Global - Account API Down
major Observed active window 5h 29m

View incident details and source

Started:

Billing Environmental Footprint IAM Load Balancer
identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
investigating
We are continuing to investigate this issue.
investigating
Account API is down. Console may be unusable

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

July 2026
[BookMyName] - [world] - Timeouts on web interface and API
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience timeouts when accessing the BookMyName web interface and API due to an internal component failure.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Object Storage] - [it-mil-1] Object Storage connectivity issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Since 08/07 15H11 UTC Object storage customers experienced connectivity issues with Object Storage on it-mil-1. This was a routing issue and a fix was implemented at 08H26 UTC. Situation is back to normal.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Since 08/07 16H UTC customers may experience connectivity issues with Object Storage on it-mil-1.
investigating
Customers may experience connectivity issues with Object Storage on it-mil-1.
[MSGQ] - [fr-par] Missing IPs quotas on Production organisation
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may be unable to create new deployments due to a lack of available IP addresses on the MSGQ service in the fr-par region.
[Scaleblocks] - [fr-par] SEDB deployment creation failures
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience failures when creating SEDB deployments due to a certificate-related error on an internal dependency.
[Object Storage] - [it-mil-1] Routing issue causing service unavailability
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience service unavailability on Object Storage in it-mil-1 due to a routing issue.
[BareMetal Provisionner] - [nl-ams] iPXE boot failures
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Servers continue to operate normally. However, customers may experience failures when attempting to reboot servers in rescue mode or perform install, reinstall, clean, and reset operations due to an incompatibility with an internal dependency.
[File Storage] - [fr-par-1] High latencies on File Storage
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience high latencies on File Storage in fr-par-1, we are currently investigating this issue.
[MongoDB] - [fr-par] Unable to restore snapshots on previously restored instances
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Instances that were restored through snapshots can produce new snapshots, but cannot restore those snapshots. We are currently investigating this issue.
[Public Gateway] - [nl-ams-1] Unable to create or upgrade new gateways
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently experiencing an issue in the ams1 zone affecting the creation and upgrading of Public Gateways. Existing online gateways are not affected. Our engineering team is actively investigating, and we will provide updates as they become available.