Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01.
The service is now up for the clients using this node
We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information.
The incident began on September 15 at 5:00 p.m. UTC+1
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted.
All servers attached to it have lost public connectivity for around 10 minutes.
[09/09 - 16:50]
The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00]
The incident has been mitigated and response times are back to normal
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
July 2026
[WBHE] - [fr-par] - inconsistencies in the database affecting free domain mappings
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some free domains may currently display a default hosting page or resolve incorrectly due to inconsistencies in domain mappings.
Our teams are investigating and working to restore the correct configuration.
[API Gateway] - [it-mil] - connection failures
minorSource not attested
Last archived state: resolved
View archived record details
identified
Since around 12:30 PM UTC, several internal connections to the Scaleway API within the it-mil region are failing. As a result:
- Pushes to rg.it-mil.scw.eu are failing and returning an "HTTP 500" error.
- Serverless Containers deployments are failing (resources stuck in creating)
(list is not exhaustive)
Our team is actively working on a fix as we speak, we apologise for any inconvenience caused by this incident.
[BLOCK-STORAGE][FR-PAR-1] - Block Storage High latencies on write operations
minorSource not attested
Last archived state: resolved
View archived record details
identified
A mandatory maintenance operation targeting one of the Block Storage is taking longer than planned.
Some clients may experience latencies during write operations on sbs_5k and sbs_15K volumes.
We are monitoring it and working to tune this operation to limit impact.
[Kapsule] - [All region] - Error 500 when creating pool
minorSource not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Pool creation throw error 500 when trying to create new pool.
Our team is investigating.
[API Gateway] - [fr-par-1] APIs increase of error rate in fr-par
minorSource not attested
Last archived state: resolved
View archived record details
identified
11:13 CEST to 11:48 CEST
Users may have experienced high error rates or timeouts during this 30-minute window.
Our engineering team has identified and resolved the issue.
[Network infrastructure] - [DC5/PAR2] - unstable connection on one switch s1-a59.dc5
minorSource not attested
Last archived state: resolved
View archived record details
investigating
A dedibox switch in DC5, room 1, rack A59 has an unstable connection to the upstream router.
We need to replace the SFPs. This will result in a brief loss of connectivity for servers connected to this switch.
A fix has been implemented and we are monitoring the results.
investigating
Customers may encounter slowdowns in database cold starts, which can take up to 30 seconds.
[Apple Silicon] - [fr-par-1/fr-par-3(dc2/dc4)] - degraded service
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Installation/reinstallation and reboot workflows via API or console are not available for Apple Silicon.
Currently in use mac are still operationals and reachable.
[Virtual Cloud Servers] - [fr-par-2/DC5] Partial outages due to power loss
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience partial outages on their Virtual Cloud Servers due to a power loss on an internal dependency in fr-par-2/DC5.
Login Issues Affecting Accounts with Multiple Organizations
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are continuing to investigate this issue.
investigating
We are investigating an issue affecting login for some accounts that have multiple organizations linked to them. Accounts with a single organization are not impacted.
