New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
minor Observed active window 19h 53m

View incident details and source

Started:

Dedibox DC5
investigating
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.
[DOMAIN-DNS] - DNS synchronization failed
minor

View incident details and source

Started:

Domains
monitoring
Updates had piled up, causing these issues. It has now been resolved.
investigating
Several reports of inconsistencies in the zones between our DNS servers s0.dom.scw.cloud and s1.dom.scw.cloud
[Support] Delays in ticket processing
minor Observed active window 5m

View incident details and source

Started:

Excellence
identified
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude. Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais. Nous vous remercions pour votre patience et votre compréhension. Due to a high volume of requests, the processing of ongoing tickets may take longer than usual. Our teams are fully mobilized to restore normal service and handle requests as quickly as possible. Thank you for your patience and understanding.
[Support] Call Handling Delays
minor

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
minor Observed active window 36m

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Started:

Jobs
investigating
[Started Around 14h00 CET] Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running. Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
minor Observed active window 1h 41m

View incident details and source

Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[Container Registry] Increase in 5xx errors on fr-par Container Registry
minor

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Started:

fr-par-1 fr-par-2 fr-par-3 Container Registry Jobs Kafka Serverless Container Serverless Functions Clusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.
[Key Manager] - it-mil - api unavailable
minor Observed active window 47h 35m

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Started:

Secret Manager
identified
incident has been mitigated, we are implementing a long-term solution
investigating
key manager api unavailable following database migration
[Generative APIs] - [fr-par] - glm-5.2 service instabilities
minor Observed active window 67h 12m

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Started:

Generative API
investigating
[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation
[DC5] Public Switch in rack b11 room 1 is down
minor Observed active window 4h 17m

View incident details and source

Started:

Network
investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

February 2026
[Transactional Email] - Low IP reputation with Microsoft servers
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are noticing an increase in issues with Microsoft, with the message: "temporarily rate limited due to IP reputation." Our team is already taking action to mitigate the issue, but you may notice some delays and retries when sending to Outlook, MSN, or Hotmail. Microsoft has acknowledged the issue and is currently investigating on their side.
[Cockpit] - Resource usage issue
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We have identified an issue on resource usage ingestion. The monthly ressource usage may be slightly inaccurate due to a delay in 24/02/2026 data processing.
November 2025
[WEBHOSTING] SMTP/51.159.208.135 blacklisted on Microsoft/Outlook from classic webhosting service
major Source not attested
Last archived state: resolved
View archived record details
identified
Our service is currently experiencing disruption due to blacklisting by Microsoft. We are actively working with Microsoft to resolve this issue as soon as possible.