Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01.
The service is now up for the clients using this node
We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information.
The incident began on September 15 at 5:00 p.m. UTC+1
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted.
All servers attached to it have lost public connectivity for around 10 minutes.
[09/09 - 16:50]
The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00]
The incident has been mitigated and response times are back to normal
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
March 2026
[Object Storage] - [World] - Download issues with AWS CLI
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The error has been identified and we are deploying a fix to correct it.
investigating
Some clients may experience issues when attempting to download objects with a starting range > 0.
The 'GetObject' command is not affected.
[Cockpit] - [world] Sync grafana datasources are broken
Source not attested
Last archived state: resolved
View archived record details
investigating
The regional API in Milan became unreachable from Paris, preventing Grafana data sources from being listed. This may impact your ability to manage and visualise your monitoring data.
[Payment] - Double payment for SEPA
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our payment service provider has made double payments for some clients. We are working with them to cancel the duplicate payments.
[DC3] - Public switch down room 46 - D2
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The switch has been replaced but still under monitoring by our team.
investigating
Since 02:02AM, the public switch is down in DC3 in room 46 - D2. This may impact the connectivity of some services.
[Instance Orchestration] - [fr-par] API Not available
majorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the likely culprit and applied a mitigation patch. We are closely monitoring the situation.
investigating
The Instance Orchestration API is currently not available in the fr-par region. This may affect your ability to manage your instances.
[Generative APIs] - Partial Outage on gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models
minorSource not attested
Last archived state: resolved
View archived record details
investigating
We are currently experiencing a partial outage affecting the gpt-oss-120b and mistral-small-3.2-24b-instruct-2506 models. This may result in failures when attempting to use these models.
Our team already works to resolve this issues.
[Edge Services] - Partial Outage on GET requests when content is fetched from origins
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Edge Services is experiencing a partial outage, causing truncated HTTP content on GET requests when the content is fetched from the origin. This issue is consecutive to a software upgrade on our stack. A rollback has been performed and we are monitoring the situation.
identified
Edge Services is randomly serving truncated HTTP content on GET requests, when the content is fetched from the origin. This behavior is consecutive to a software upgrade on our stack. A rollback is planned today.
[OBJS] - [PAR] - Lifecycle Job Execution
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Since 03/03/26, daily Lifecycle jobs have failed to execute for some buckets.
Status: Root cause identified; fix ready for deployment.
Action: Once deployed, jobs will run immediately to clear the backlog.
[Elastic Metal] - [fr-par-2] - EM-RV Unable to order
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Our Elastic Metal servers EM-RV are currently unavailable for rental due to being stuck in a cleaning state. Existing instances are unaffected.
February 2026
[API Gateway] - [pl-waw] Region disconnected from api.scaleway.com
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
This disconnection was caused by one of our transit provider misbehaving, we are removing this transit from the network paths until they have explained and stabilized their network
investigating
The API Gateway service in the pl-waw region is currently experiencing connectivity issues with api.scaleway.com. This may impact the ability to manage and access certain services through the API.
