New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[Key Manager] - it-mil - api unavailable
minor Observed active window 47h 35m

View incident details and source

Started:

Secret Manager
identified
incident has been mitigated, we are implementing a long-term solution
investigating
key manager api unavailable following database migration
[Generative APIs] - [fr-par] - glm-5.2 service instabilities
minor Observed active window 67h 12m

View incident details and source

Started:

Generative API
investigating
[15h00 utc+2] We are experiencing instabilities with a critical part of the glm-5.2 model infrastructure, working actively on the mitigation
[DC5] Public Switch in rack b11 room 1 is down
minor Observed active window 4h 17m

View incident details and source

Started:

Network
investigating
Since 11h30, Public Switch in rack b11 room 1 is down causing connectivity issues for some services, Our team is investigating.
[Support] Call Handling Delays
minor Observed active window 46h 3m

View incident details and source

Started:

Excellence
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
[DC5] Several Switch and server down Row B and D
minor Observed active window 26h 52m

View incident details and source

Started:

Dedibox DC5
monitoring
The maintenance is complete, and we are currently monitoring the results.
investigating
Following an electrical maintenance, there are several servers down and at least 3 switchs down in row D.
[Web Hosting] - Intermittent access on pf-1004 platform
minor Observed active window 52m

View incident details and source

Started:

Hosting
investigating
There is currently an access issue on the 1004 platform. We are currently investigating the matter.
[Dedibox VPS] - [fr-par] servers locked in Paris location
minor Observed active window 10h 22m

View incident details and source

Started:

Dedibox VPS
investigating
Customers may be unable to connect to their Dedibox VPS in the Paris location due to a locked state.
[SERVERLESS-JOBS] [FR-PAR] Jobs can't be executed
minor Observed active window 5h 48m

View incident details and source

Started:

Jobs
monitoring
Job runs can now be executed.
investigating
Customers can't execute jobs.  Job runs will be stuck in validated status.
September 2026
[TEM] - TEM IP address blacklist
minor Observed active window 12m

View incident details and source

Started:

Transactional Email
identified
The IP address 51.159.124.109 has been blacklisted by Spamhaus.
[Account] - Global - Account API Down
major Observed active window 5h 29m

View incident details and source

Started:

Billing Environmental Footprint IAM Load Balancer
identified
Services have recovered, we are investigating, but there should not be any user facing impacts anymore.
investigating
We are continuing to investigate this issue.
investigating
Account API is down. Console may be unusable

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

May 2026
[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience failing workflows on Redis such as provisioning new instances
[DDBX] - [world] - Order/renewal validation is broken
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues when validating VPS, webhostings and domains orders. Issue is currently being investigated. Updates will be shared as soon as we have additional details.
[Managed Inference] - [fr-par] Dedicated Deployments unavailability
major Source not attested
Last archived state: resolved
View archived record details
identified
Customers are unable to create new Dedicated Deployments in the Managed Inference service.
[Serverless SQL DB] - [fr-par] DB/API unavailable
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience unavailability on Serverless SQL DB in the fr-par region.
[LBAS] - [PAR1] - Private Networks issue on many LBs
major Source not attested
Last archived state: resolved
View archived record details
investigating
Data Warehouse experiencing issues creating new deployments
investigating
The following services are impacted by this incident : - Kapsule Control Plane API for new clusters and some existing cluster unreachable - LBs are experiencing configuration latencies, which impacts Kapsule node scaling
investigating
We are currently observing connectivity issues with Load Balancers caused by a partial outage on an internal dependency in the fr-par-1 region.
[WBHE] - Dedibox to Element migrations are failing
major Source not attested
Last archived state: resolved
View archived record details
investigating
Due to ongoing incident on BookMyName, our migration flow is failing due to nameservers unavailability. We will relaunch the migration once the BMN incident is resolved.
[API Gateway] - [pl-waw] Connectivity issues
major Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their APIs in the pl-waw region.
[Domain Names] All BookMyName services unavailable
critical Source not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. L'ensemble des clients concernés a été contacté individuellement. Le service est pleinement rétabli depuis hier à 22h00 (CET). Vous pouvez désormais administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires restent temporairement indisponibles ; nous prévoyons leur réactivation progressive dans les prochaine...
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. Le service sera pleinement rétabli dans la soirée. Vous pourrez alors administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires resteront temporairement indisponibles. Compte tenu du rétablissement effectif du service ce jour, les renouvellements automatiques seront assurés sans interruption. Par conséquent, et...
investigating
À ce stade, nous confirmons que les noms de domaine enregistrés auprès de Bookmyname ne présentent aucun risque identifié. Les modifications intervenues sur les informations de contact associées ont été entièrement rétablies dans leur configuration initiale. À ce stade de nos investigations, nous ne sommes pas en mesure de vous informer d’une date de reprise du service. Compte tenu des délais nécessaires à l’analyse, et à titre exceptionnel et gracieux, nous procéderons...
investigating
At 08:55 CEST on May 5th, we detected an unusual activity on the BookMyName Information System. Customers may have seen a modification of their contact information related to their domain names. Due to that we have decided to shutdown all public access to BookMyname the time for us to perform the investigation. From our first round of investigation we have not seen any zone modification or domain transfer out. We will keep you updated on any progress we will make on the investigation. ...
investigating
We are continuing to investigate this issue.
investigating
All BookMyName services are unavailable, and we are currently investigating the root cause. Domain management on Scaleway and Dedibox are also impacted.
[API Gateway] - [it-mil-1] DNS resolving issues
minor Source not attested
Last archived state: resolved
View archived record details
identified
Customers may experience issues resulting using our APIs in the it-mil-1 region.
[AGWX] - [it-mil-1] - DNS resolving issues
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience DNS resolving issues resulting in service unavailability on API Gateway in the it-mil-1 region.