Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
October 2026
[DC3] - Public Switch Unreachable at DC3, Rack S46-E16
We found the root cause and applied a patch in order to recover the service.
However, while further incidents cannot be entirely ruled out, our technical teams are actively working to identify and implement the necessary measures to prevent recurrence.
investigating
We are currently experiencing an issue with the public switch located in Rack S46-E16 at Opcore-DC3.
The switch is currently unreachable, and the root cause of the issue is still under investigation.
As a result, all customer servers connected to this switch are currently unreachable.
Our team is investigating the situation and will provide further updates as soon as more information becomes available.
We have a temporary outage on a RPN Switch bay A53 an A54 which might cause traffic issue. As such, a maintenance is planned :
14/10 - 10 AM UTC/12 AM Paris time
A short interruption (approximately 5 minutes) is to be expected.
[Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity
We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable.
Our technical team is investigating the situation and working on the required recovery actions.
En raison d’un volume exceptionnellement élevé de demandes, le traitement des tickets en cours peut prendre plus de temps que d’habitude.
Nos équipes sont pleinement mobilisées afin de rétablir la situation et de traiter les demandes dans les meilleurs délais.
Nous vous remercions pour votre patience et votre compréhension.
Due to a high volume of requests, the processing of ongoing tickets may take longer than usual.
Our teams are fully mobilized to restore normal service and handle requests as quickly as possible.
Thank you for your patience and understanding.
Due to a high volume of requests, it may be difficult to reach our teams by phone.
If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible.
Thank you for your understanding.
En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone.
Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais.
Merci de votre compréhension.
[Jobs] - [fr-par] - Jobs are stuck in a transient state
[Started Around 14h00 CET]
Jobs cannot be executed. Clients will see job runs stuck in transient states like validated, queued, or running.
Issue is under investigation
[Dedibox VPS] [fr-par] - servers locked in Paris location
fr-par-1fr-par-2fr-par-3Container RegistryJobsKafkaServerless ContainerServerless FunctionsClusters for Apache Spark™
investigating
We added other impacted products and we are still investigating.
investigating
We are continuing to investigate this issue.
investigating
We are currently observing an increased rate of 5xx errors on the container registry in the fr-par region. Some image push and pull operations may fail or experience delays. Our teams are actively investigating, and we will provide an update as soon as more information is available.
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
[Redis] - [fr-par, nl-ams, pl-war] Failing provisioning and workflows
minorSource not attested
Last archived state: resolved
View archived record details
identified
Customers may experience failing workflows on Redis such as provisioning new instances
[DDBX] - [world] - Order/renewal validation is broken
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues when validating VPS, webhostings and domains orders.
Issue is currently being investigated.
Updates will be shared as soon as we have additional details.
Customers are unable to create new Dedicated Deployments in the Managed Inference service.
[Serverless SQL DB] - [fr-par] DB/API unavailable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience unavailability on Serverless SQL DB in the fr-par region.
[LBAS] - [PAR1] - Private Networks issue on many LBs
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Data Warehouse experiencing issues creating new deployments
investigating
The following services are impacted by this incident :
- Kapsule Control Plane API for new clusters and some existing cluster unreachable
- LBs are experiencing configuration latencies, which impacts Kapsule node scaling
investigating
We are currently observing connectivity issues with Load Balancers caused by a partial outage on an internal dependency in the fr-par-1 region.
[WBHE] - Dedibox to Element migrations are failing
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Due to ongoing incident on BookMyName, our migration flow is failing due to nameservers unavailability.
We will relaunch the migration once the BMN incident is resolved.
[API Gateway] - [pl-waw] Connectivity issues
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues with their APIs in the pl-waw region.
[Domain Names] All BookMyName services unavailable
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We are continuing to monitor for any further issues.
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine. L'ensemble des clients concernés a été contacté individuellement.
Le service est pleinement rétabli depuis hier à 22h00 (CET). Vous pouvez désormais administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires restent temporairement indisponibles ; nous prévoyons leur réactivation progressive dans les prochaine...
monitoring
Nos équipes ont identifié et isolé la cause de l'incident affectant les informations de contact de vos noms de domaine.
Le service sera pleinement rétabli dans la soirée. Vous pourrez alors administrer vos noms de domaine normalement. Veuillez noter toutefois que certaines fonctionnalités secondaires resteront temporairement indisponibles.
Compte tenu du rétablissement effectif du service ce jour, les renouvellements automatiques seront assurés sans interruption. Par conséquent, et...
investigating
À ce stade, nous confirmons que les noms de domaine enregistrés auprès de Bookmyname ne présentent aucun risque identifié.
Les modifications intervenues sur les informations de contact associées ont été entièrement rétablies dans leur configuration initiale.
À ce stade de nos investigations, nous ne sommes pas en mesure de vous informer d’une date de reprise du service.
Compte tenu des délais nécessaires à l’analyse, et à titre exceptionnel et gracieux, nous procéderons...
investigating
At 08:55 CEST on May 5th, we detected an unusual activity on the BookMyName Information System.
Customers may have seen a modification of their contact information related to their domain names.
Due to that we have decided to shutdown all public access to BookMyname the time for us to perform the investigation.
From our first round of investigation we have not seen any zone modification or domain transfer out.
We will keep you updated on any progress we will make on the investigation.
...
investigating
We are continuing to investigate this issue.
investigating
All BookMyName services are unavailable, and we are currently investigating the root cause. Domain management on Scaleway and Dedibox are also impacted.
[API Gateway] - [it-mil-1] DNS resolving issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
Customers may experience issues resulting using our APIs in the it-mil-1 region.
[AGWX] - [it-mil-1] - DNS resolving issues
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience DNS resolving issues resulting in service unavailability on API Gateway in the it-mil-1 region.
