Daily provider-status observations and published incident history for Scaleway.
Regional incident
Scaleway has an active regional incident; no global outage is indicated. Verified .
Official provider source.
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0%of 56 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
0%
30
30
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01.
The service is now up for the clients using this node
We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information.
The incident began on September 15 at 5:00 p.m. UTC+1
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
Due to an issue with our phone system, only ticket and live chat assistance are currently available.
We are currently investigating the situation and will update this status as soon as we have more information.
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted.
All servers attached to it have lost public connectivity for around 10 minutes.
[09/09 - 16:50]
The Gemma 4 models started to show un usual latencies resulting in requests timeout
[10/09 - 9:00]
The incident has been mitigated and response times are back to normal
Legacy Incident Archive
223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
[Registry] - [FR-PAR] Slowness and push issues
minorSource not attested
Last archived state: resolved
View archived record details
identified
We are continuing to work on a fix for this issue.
identified
Customers may experience issues when pushing to Container Registry
[Generative APIs] - [fr-par] New batches are stuck in validating
minorSource not attested
Last archived state: resolved
View archived record details
identified
Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.
IAM managed application "scw-managed-genapi-batch" used within the batch system have been re created.
Customers using S3 bucket policies may need to update their policy to take in account the new ApplicationID.
The ApplicationId can be found after a first batch validation error
identified
The issue has been identified and a fix is being implemented.
investigating
Customers may experience delays when creating new batches in Generative APIs due to an internal dependency issue.
[Transactional Email] - Global Issue on domain record validation
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience issues registering or validating domains on Transactional Email due to a validation error on an internal component.
[Network infrastructure] - [nl-ams] A Dedibox Router has rebooted in Room H6 Rack 6.12
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
We are investigating to know the root cause linked to this reboot.
[Kapsule & Kosmos] - [WORLD] Loss of public connectivity on isolated nodes
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience loss of public connectivity on Kapsule and Kosmos due to loss of default route on fully isolated nodes.
Running netplan apply on the node or triggering a reboot fixes the issue.
We are currently investigating the issue.
[Account API] - [global] Cannot Set Organization Country
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers cannot set an organization address during account creation or for existing accounts due to an empty country selection dropdown.
We are continuing to work on a fix for this issue.
identified
Users cannot perform an identity verification on the console, preventing obtaining quota increase. The following error message appears when trying to perform a KYC: `Failed to connect to identity verification provider. Try again or contact Support.`
[Dedibox] - [AMS1] Switch rebooted in Room H6 Rack 6.12
minorSource not attested
Last archived state: resolved
View archived record details
investigating
The issue has now been resolved. All relevant teams are investigating the incident to determine the root cause and prevent similar issues in the future.
investigating
We are continuing to investigate this issue.
investigating
Some customers may have experienced network connectivity issues in
AMS1 Room H6
Rack 6.12.17
6.12.29
6.12.60
6.12.67
and 6.12.71 to 6.12.75
due to a unexpected network switch reboot.
[WEBHOSTING CLASSIC] [fr-par] Authentication issues on email and databases
majorSource not attested
Last archived state: resolved
View archived record details
investigating
Following a defect on one of our switch, our authentication servers are currently unavailable. This impact the mail and databases access. Our engineers are currently investigating.
[WebHosting Elements] - [fr-par] Customer websites not accessible on pf-014.whm.fr-par.scw.cloud
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues on their websites hosted on pf-014.whm.fr-par.scw.cloud due to an internal dependency malfunction.
