New Multi-region uptime checks and custom-domain status pages

Scaleway Outage History

Daily provider-status observations and published incident history for Scaleway.

Regional incident

Scaleway has an active regional incident; no global outage is indicated. Verified . Official provider source.

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0% of 56 verified observed days had no reported provider issue

90-Day Trend

Jul 23Oct 20

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 0% 30 30

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 22 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

September 2026
san-dc2-7 unreachable
minor Observed active window 89h 39m

View incident details and source

Started:

SAN
monitoring
A hardware issue impacted a RPN node (dc2-7) from 17/09/26 12h11 UTC to 18/09/26 13h01. The service is now up for the clients using this node We are monitoring closely for any new issues on the node and may need another downtime if the hardware issue persist.
[INSTANCE][FR-PAR-2] Outbound connectivity issues
minor Observed active window 1h 37m

View incident details and source

Started:

fr-par-2 Instances
monitoring
The issue should be resolved in most destinations, our team is taking the necessary steps to ensure it works everywhere.
investigating
We are currently investigating a network issue affecting instances with an IP address in the 78.232.0.0/21 range. Outbound traffic from these instances may fail to reach a significant part of the internet. Our teams are actively working on it and we will provide an update as soon as we have more information. The incident began on September 15 at 5:00 p.m. UTC+1
[GAPI] - Dedicated deployment cannot start properly
minor Observed active window 14h 6m

View incident details and source

Started:

Generative API
investigating
[17:20] A network issue causes an internal component to be unreachable, preventing the dedicated deployment to start properly.
[Dedibox] DC5 - room 9 - rack D31 - RPN switch down
minor Observed active window 1h 2m

View incident details and source

Started:

Dedibox DC5
identified
The RPN switch is unreachable, servers in this rack lost their RPN connectivity: sd-186972 to sd-186925
[Serverless Containers] - [mil] - API instabilities
minor Observed active window 3h 14m

View incident details and source

Started:

it-mil-1 Serverless Container
monitoring
A fix has been implemented and we are monitoring the results.
identified
We are continuing to work on a fix for this issue.
identified
All operations on Serverless Containers resources are impacted. Serverless Containers already deployed are reachable.
[WBHE] - [fr-par] - Customer websites are slow on pf-014.whm.fr-par.scw.cloud
minor Observed active window 55m

View incident details and source

Started:

Web Hosting
investigating
Customer websites are slow on pf-014.whm.fr-par.scw.cloud due to an overload of the server.
[Support] Delays in ticket processing
minor Observed active window 548h 53m

View incident details and source

Started:

Excellence
identified
Processing of current tickets may take longer than usual. Our teams are currently working to restore the service as soon as possible. Thank you for your understanding.
[Support] Phone assistance is unavailable
minor Observed active window 166h 40m

View incident details and source

Started:

Excellence
investigating
We are continuing to investigate this issue.
investigating
Due to an issue with our phone system, only ticket and live chat assistance are currently available. We are currently investigating the situation and will update this status as soon as we have more information.
[NETI] - DC2/S103/A7 - Public switch reboot
minor Observed active window 1h 16m

View incident details and source

Started:

Dedibox DC2
investigating
At 3:45 am. CEST on 11/09/2026, the public switch located in DC2, room S103, rack A7, has rebooted. All servers attached to it have lost public connectivity for around 10 minutes.
[generative-apis] - [fr-par ] - gemma4 unhealthy
minor Observed active window 435h 3m

View incident details and source

Started:

Generative API
investigating
[09/09 - 16:50] The Gemma 4 models started to show un usual latencies resulting in requests timeout [10/09 - 9:00] The incident has been mitigated and response times are back to normal

Legacy Incident Archive

223 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

June 2026
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
minor Source not attested
Last archived state: resolved
View archived record details
identified
We are still working on a fix for this issue.
identified
We are working on a fix. Instabilities may still appear when using mistral-medium-3.5-128b model. But overall the service remain usable.
investigating
Customers may experience instabilities when using the mistral-medium-3.5-128b model in the Generative APIs service in the fr-par region.
[VPS] - [fr-par-1] Connectivity issues due to networking issue
Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience connectivity issues on their VPS instances due to a networking issue on an internal component in the fr-par-1 region.
P3- [CKPT] - [global] - Grafana instances are experiencing errors
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix have been deployed and we are monitoring the situation.
identified
The issue has been identified and a fix is being implemented.
investigating
Some customers are experiencing errors when using Grafana.
[Generative APIs] - [fr-par] mistral-medium-3.5-128b instabilities
minor Source not attested
Last archived state: resolved
View archived record details
investigating
Customers may experience instabilities when using the mistral-medium-3.5-128b model in the fr-par region.
[Generative APIs] - [fr-par] Dedicated deployment creation failures
major Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
Customers may experience failures when creating dedicated deployments on the Generative APIs product in the fr-par region. The issue has been identified and our teams are working on a resolution.
investigating
We are continuing to investigate this issue.
investigating
We are continuing to investigate this issue.
investigating
Customers may experience failures when creating dedicated deployments on the Generative APIs product in the fr-par region.
[CKPT] - [fr-par] - SCW logs dropped for some clients on Serverless Compute Products
minor Source not attested
Last archived state: resolved
View archived record details
investigating
We are continuing to investigate this issue.
investigating
A small subset of Scaleway Product logs/metrics might be unavailable on fr-par on small time-range Yesterday : 9:20 - 11h30 CEST Today : 17:20 - ongoing CEST
[VPC] - Connectivity Issue - Access to New Resources Impacted
Source not attested
Last archived state: resolved
View archived record details
monitoring
We have resolved a certificate configuration issue that caused a communication outage between two of our internal components. All affected services are now fully restored and operating normally. Our team is actively monitoring the situation and implementing permanent changes to improve stability and prevent this specific issue from recurring. The incident was resolved at 10:47 UTC.
identified
Some users may experience connectivity issues when accessing newly created resources in VPC. The incident started at 08:50 UTC. The problem has been identified, and we are actively working to resolve it.
[IPAM] - [it-mil] Edges unable to query IPAM
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
Customers may experience connectivity issues with IPAM service in the Milan region due to an internal dependency.
[Registry] - [fr-par] Slowness and push issues
major Source not attested
Last archived state: resolved
View archived record details
monitoring
We scaled the infrastructure and added more observability to tackle this recurring performance issue. We'll monitor the situation closely.
identified
Customers may experience issues when pushing to Container Registry.