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91.2%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
identified
Users with version 8.12.40.31 of the 1Password browser extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
investigating
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
investigating
We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.
investigating
We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.
The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.
identified
We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.
We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.
identified
We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
June 2026
Issues loading the side navigation bar
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.
investigating
Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.
May 2026
Rippling app outage
majorSource not attested
Last archived state: resolved
View archived record details
investigating
We are starting to re-enable the async jobs that have been throttled while monitoring the database load.
investigating
We are monitoring database health and site access while continuing to investigate the root causes.
investigating
We have scaled down async jobs that are contributing to the database load. Access to Rippling is starting to recover.
investigating
We are investigating issues with the Rippling app and SSO. The issues are caused by database load.
Single-Sign-on down
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Error rates down, continuing to monitor
monitoring
SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.
Site performance is degraded
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
Users are reporting slowness while using Rippling
API Tokens page unavailable to users with an expired token
Source not attested
Last archived state: resolved
View archived record details
identified
Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.
Rippling AI is down
Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
investigating
Rippling AI is down. We are investigating the issue.
US Payroll Runs Not Visible
majorSource not attested
Last archived state: resolved
View archived record details
identified
Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.
April 2026
Partial admins blocked from completing hiring flow at the Documents step
Source not attested
Last archived state: resolved
View archived record details
identified
Partial admins are blocked from completing the hiring flow due to a permissions error at the 'send documents' step. The root cause has been identified and a fix should be rolled out in about 1 hour.
Google Workspace integration features unavailable
Source not attested
Last archived state: resolved
View archived record details
identified
Some Rippling Notifications and emails from Workflow Studio were sent to personal email accounts during the affected window since lookup of Google Workspace work emails were unavailable
identified
The root cause of this incident was deletion of Google Workspace app metadata, which made Google Workspace integration features unavailable. The impacted timeframe was 4/16/2026 10:59 AM PDT to 11:32 AM PDT. We are continuing to investigate the services impacted during that time period.
identified
Google Workspace integration features, including SSO, were unavailable for a 15-30 min period of time earlier today. Access has been restored, but we are investigating to confirm no ongoing impact for customers.
March 2026
Data features degraded
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
Services are recovered. We are continuing to monitor to ensure no further degradation.
identified
Systems underlying Rippling Data features (Reports, Transformations, AI assistant deep data answers) are currently degraded.
The team has identified the issue and is implementing a fix.
