Current answer
Rippling experienced a minor incident: Issues using 1Password passkeys. ServiceAlert observed recovery on Oct 8, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
Oct 8, 2026 at 6:50 PM UTC
Identified
Users with version 8.12.40.31 of the 1Password browser extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
Oct 7, 2026 at 8:07 PM UTC
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