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91.2%of 57 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
90%
30
3
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 22Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
identified
Users with version 8.12.40.31 of the 1Password browser extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
investigating
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
investigating
We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.
investigating
We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.
The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.
identified
We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.
We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.
identified
We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.
Legacy Incident Archive
20 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
August 2026
Delayed sync in integrations
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.
investigating
Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.
identified
Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.
Errors on some critical endpoints
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Issues seem resolved, continuing to monitor
investigating
We are currently investigating
July 2026
Asynchronous job queue resulting in stale services
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.
Rippling app is down
criticalSource not attested
Last archived state: resolved
View archived record details
monitoring
We paused non-critical asynchronous tasks earlier today to restore site health. Although we have re-enabled those tasks again, the asynchronous task queue is still catching up. As a result, some things across Rippling - like group membership - could be stale until the remaining jobs catch up over the next few hours.
investigating
Access to Rippling is restored. We are investigating a recent change that may have resulted in an increase in query load and have increased infra capacity to handle the load in the interim.
investigating
Users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
Rippling app is down
criticalSource not attested
Last archived state: resolved
View archived record details
investigating
The incident is mitigated, as app performance metrics are back to normal levels.
investigating
Access to the Rippling app is restored. We are monitoring site health and performance.
investigating
We are in the middle of rolling back the latest deployment. Performance remains degraded while the rollback is in motion. Next update within 10 minutes.
investigating
We are investigating issues where users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
Some AI capabilities are unavailable
minorSource not attested
Last archived state: resolved
View archived record details
investigating
Some AI capabilities, including building or editing AI dashboards, are unavailable.
Site performance is degraded
minorSource not attested
Last archived state: resolved
View archived record details
identified
We have identified the task that was overloading the system and have mitigated the issue. There were timeouts occurring for ~10 minutes but the site is operational again.
investigating
We are investigating degraded performance of the Rippling app loading. We will share an update in the next 10 minutes.
June 2026
Issues loading parts of the Rippling app
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We've made fixes to mitigate the issue and are monitoring the results.
investigating
Access to the site is back to normal, but we are continuing to investigate and address the root cause.
investigating
We are aware of issues with the Rippling app loading. Some parts of the Rippling app are degraded and not loading. We are investigating.
Rippling AI actions unavailable
minorSource not attested
Last archived state: resolved
View archived record details
identified
Rippling AI actions are currently not working. The issue has been identified and a fix is being deployed.
Rippling app crashes
majorSource not attested
Last archived state: resolved
View archived record details
monitoring
We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.
investigating
We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.
