Redox Outage History
Uptime record, past incidents, and downtime history for Redox.
Checking current status...
90-Day Trend
Monthly Uptime
| Month | Uptime | Days Tracked | Days with Issues |
|---|---|---|---|
| May 2026 | 91.7% | 12 | 1 |
| April 2026 | 96.7% | 30 | 1 |
| March 2026 | 100% | 4 | 0 |
Uptime is calculated from daily worst-status snapshots. A day with any non-operational status counts as a day with issues.
Daily Status (Last 46 Days)
Mar 28
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
May 2026
Issue with outgoing VPN traffic
Started: May 6, 10:20 PM
monitoring
A fix has been implemented and we are monitoring the results. VPN message traffic is resuming as normal.
May 6, 10:55 PM
identified
The issue has been identified and a fix is being implemented.
May 6, 10:38 PM
investigating
At approximately 4:45pm CT, Redox became aware of an issue impacting VPN tunnels. Impacted tunnels will see errors in attempts to deliver messages to destinations.
What this means: you may experience a delay before receiving traffic from Redox. We are actively looking into this issue and will have a fix available as soon as possible.
If you are concerned that your logs have been impacted or have any additional questions, please reach out to support@redoxengine.com.
May 6, 10:20 PM
April 2026
Increased rate of errors for Carequality queries
Started: Apr 13, 4:12 PM
investigating
We are aware of an issue with organizations querying the Redox Gateway over the Carequality network. Queries may receive an increased rate of HTTP 500 responses. All traffic not related to Carequality is unaffected.
If you have further questions regarding this issue, please reach out to support@redoxengine.com
Apr 13, 4:12 PM