Recharge Outage History
Daily status observations, past incidents, and reported issue history for Recharge.
Checking current status...
90-Day Trend
Monthly Status Summary
| Month | Issue-free days | Days Tracked | Days with Issues |
|---|---|---|---|
| August 2026 | 84% | 25 | 4 |
| July 2026 | 83.9% | 31 | 5 |
| June 2026 | 83.3% | 30 | 5 |
| May 2026 | 100% | 5 | 0 |
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Daily Status (Last 91 Days)
May 27
Today
Operational
Degraded
Partial Outage
Major Outage
Maintenance
No Data
Incident History
August 2026
Upcoming Charge Notification Delay
Started:
monitoring
Our team has determined that impacted stores are primarily those that rely on the charge/upcoming webhook for third party notifications and custom functions. We will be reaching out directly to these stores.
monitoring
Our team has resolved the root cause of this issue. We are now reviewing potential impact.
identified
We are investigating an issue that caused delays with Upcoming Charge Notifications. Our team has identified the issue and continue to work on remediation.
July 2026
Merchant Admin Access Degraded
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are observing issues with accessing the merchant portal and are currently investigating
June 2026
Delayed analytics data
Started:
identified
We have identified the source of the delay and a resolution is in progress.
investigating
Analytics data for 6/28/26 is delayed on some dashboards and reports. Our team is currently working to ensure this is updated.
April 2026
Third party provider webhook issue
Started:
monitoring
One of our upstream partners is experiencing an issue which may result in a delay or failure of webhooks. Our team is continuing to collaborate to resolve the issue.
monitoring
One of our upstream partners is experiencing an issue which may result in a delay or failure of webhooks. Our team is collaborating to resolve the issue.
Merchant Admin Access Degraded
Started:
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating an issue with accessing the merchant portal.
Analytics daily refresh failed impacting data exports.
Started:
identified
Merchant Analytics daily data refresh is delayed; the issue has been identified, the fix is being implemented, and we expect all data to be refreshed at 10:00 AM ET.