Current answer
Recharge experienced a critical incident: Systems degraded. ServiceAlert observed recovery on Sep 25, 2026.
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Incident Lifecycle
Affected Components
Recharge Analytics
Recharge API
Recharge Charge Processing
Recharge Checkout
Recharge Customer Portal
Recharge Merchant Portal
Recharge Webhooks
Incident Timeline
Identified
We identified the issue and implemented a fix. We are continuing to monitor this until we see full recovery.
Sep 25, 2026 at 7:53 PM UTC
Investigating
We implemented a fix and are seeing a trend to recovery. We are continuing to monitor the issue.
Sep 25, 2026 at 7:11 PM UTC
Investigating
We are continuing to work on resolving this issue. If you need to reach out to our support team, you can email us at support@rechargepayments.com.
Sep 25, 2026 at 6:37 PM UTC
Investigating
We are currently investigating degraded systems. Our engineers are working on identifying issues.
Sep 25, 2026 at 6:07 PM UTC
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