New Multi-region uptime checks and custom-domain status pages

Degraded Service Performance

Major Impact Resolved Duration: 1h 59m September 28, 2026
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Current answer

Recharge experienced a major incident: Degraded Service Performance. ServiceAlert observed recovery on Sep 28, 2026.

Official Recharge status page Current Recharge status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Monitoring
Affected Components
Recharge Analytics In-App Support Recharge API Recharge Charge Processing Recharge Checkout Recharge Customer Portal Recharge Merchant Portal Recharge Webhooks

Incident Timeline

Monitoring
Our team has applied a fix and we are monitoring the results.
Sep 28, 2026 at 3:36 PM UTC
Identified
We are continuing to investigate the issue.
Sep 28, 2026 at 2:44 PM UTC
Identified
Our team is aware of an issue causing slow loading times on Recharge services. We have identified the issue and are working to resolve.
Sep 28, 2026 at 2:00 PM UTC
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