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Pinecone Outage History

Daily provider-status observations and published incident history for Pinecone.

Operational

Pinecone is operational. Verified . Official provider source.

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89.7% of 58 verified observed days had no reported provider issue

90-Day Trend

Jul 24Oct 21

Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.

Monthly Status Summary

Month Issue-free days Days Tracked Days with issues
September 2026 83.3% 30 5

This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.

Recorded Daily Status (Last 91 Days)

Jul 23 Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data

Incident History

October 2026
[SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
major Observed active window 1h 9m

View incident details and source

Started:

Index Management
investigating
We are currently investigating this issue.
September 2026
[Pods][AWS][us-east-1] Write failures and high latency
minor Observed active window 37m

View incident details and source

Started:

us-east-1-aws
identified
A shared dependency is having issues. Determining mitigation
[Serverless][AWS][eu-west-1] 5xx on read requests
major Observed active window 1h 0m

View incident details and source

Started:

AWS eu-west-1
monitoring
We have mitigated the errors and are monitoring to ensure there is no reoccurrence.
identified
The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.
[Serverless][AWS][us-west-2] 5xx errors on the readpath
major Observed active window 11h 7m

View incident details and source

Started:

AWS us-west-2
monitoring
We are recovering and are monitoring to ensure no further errors occur.
investigating
We have identified the issue and we are in the process of mitigating.
5xx errors on some control plane operations
major Observed active window 4h 50m

View incident details and source

Started:

Console Index Management Assistant
monitoring
Error rates have subsided, we are monitoring the results.
investigating
This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io
investigating
We are currently investigating this issue.
5xx errors on some control plane operations
major Observed active window 45m

View incident details and source

Started:

Console Index Management Assistant
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
5xx errors on some control plane operations
major Observed active window 35m

View incident details and source

Started:

Console Index Management
investigating
We are currently investigating this issue.

Legacy Incident Archive

12 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.

August 2026
[SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests
major Source not attested
Last archived state: resolved
View archived record details
GCP us-central1
monitoring
A fix has been implemented and we are monitoring the results.
investigating
We are currently investigating this issue.
July 2026
[SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
critical Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
[SERVERLESS][Azure][eastus2] 5xx errors for some namespaces
Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces
minor Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are observing freshness lag affecting a small number of indexes in AWS us-east-1, resulting in some queries not serving fresh data. We are actively investigating.
[Serverless][Azure][eastus2] 5xx errors for some requests on some indexes
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
June 2026
[Serverless][AWS][us-east-1] Metrics tab in the console not showing graphs
Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
[AWS][us-east-1] 5xx errors for some requests on some indexes
minor Source not attested
Last archived state: resolved
View archived record details
monitoring
A fix has been implemented and we are monitoring the results.
identified
The issue has been identified and a fix is being implemented.
investigating
We are continuing to investigate this issue.
investigating
We are currently investigating this issue.
May 2026
[Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes.
major Source not attested
Last archived state: resolved
View archived record details
investigating
We are currently investigating this issue.
[AWS][us-east-1] 5xx errors on read and write operations for some indexes
major Source not attested
Last archived state: resolved
View archived record details
identified
The issue has been identified and a fix is being implemented.
investigating
We are currently investigating this issue.
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