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Pinecone

[Serverless][AWS][eu-west-1] 5xx on read requests

Major Impact Resolved Duration: 1h September 22, 2026
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Current answer

Pinecone experienced a major incident: [Serverless][AWS][eu-west-1] 5xx on read requests. ServiceAlert observed recovery on Sep 23, 2026.

Official Pinecone status page Current Pinecone status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
AWS eu-west-1

Incident Timeline

Monitoring
We have mitigated the errors and are monitoring to ensure there is no reoccurrence.
Sep 23, 2026 at 12:09 AM UTC
Identified
The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.
Sep 22, 2026 at 11:54 PM UTC
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