Pinecone

[Serverless][AWS][us-west-2] 5xx errors on the readpath

Major Impact Resolved Duration: 11h 7m September 17, 2026

Current answer

Pinecone experienced a major incident: [Serverless][AWS][us-west-2] 5xx errors on the readpath. ServiceAlert observed recovery on Sep 17, 2026.

Official Pinecone status page Current Pinecone status ServiceAlert observed status change: Sep 17, 2026 at 4:45 PM UTC

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Investigating Monitoring

Affected Components

AWS us-west-2

Monitoring

We are recovering and are monitoring to ensure no further errors occur.

Sep 17, 2026 at 6:29 AM UTC

Investigating

We have identified the issue and we are in the process of mitigating.

Sep 17, 2026 at 5:37 AM UTC

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