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80.6%of 36 verified observed days had no reported provider issue
90-Day Trend
Dashed calendar markers below identify legacy observations whose source-at-observation was not recorded.
Monthly Status Summary
Month
Issue-free days
Days Tracked
Days with issues
September 2026
78.6%
28
6
This percentage summarizes normalized provider-status observations by calendar day. It is not duration-based, component-weighted, or contractual uptime. See the methodology and limitations.
Recorded Daily Status (Last 91 Days)
Jul 3Today
Legacy observation Operational Degraded Partial Outage Major Outage Maintenance No Data
Incident History
September 2026
Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Teams Incident
Due to the ongoing Microsoft Teams service degradation, Phenom users who utilize Microsoft Teams may experience service disruptions or degraded performance while using Phenom Scheduling. The team will continue to actively monitor the situation.
Intermittent issues with Scheduling in US Production environment
Phenom engineering team has resolved the issue impacting scheduling services, Users are now able to see the scheduled interviews. We will be monitoring, to ensure there is no further impact.
investigating
The Phenom Engineering team is currently investigating a performance degradation impacting Scheduling. We will provide another update within the next hour as we continue working to identify the root cause.
Intermittent issues with CRM in Production India (IN)
Phenom Engineering team has deployed a fix for the CRM UI performance issue. We are actively monitoring the environment to ensure stability and will provide a final update soon.
investigating
Phenom Engineering team is currently investigating an intermittent issue resulting in slow loading of the CRM UI. Our team is actively working to resolve this performance issue, and we will keep you posted on our progress.
Phenom Engineering is actively working to resolve the issue. We expect to provide an update within the next 1 hours. We appreciate your patience as we work to resolve this.
identified
Phenom Engineering team is currently investigating an intermittent issue which is resulting in slow loading the CRM UI. Our team is actively working to resolve this performance issue and we will keep you posted on the resolution efforts.
August 2026
Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Exchange Incident
We continue to monitor the Microsoft Exchange outage. Microsoft reports positive recovery trends, and Phenom Scheduling remains stable with no new issues observed. We will provide a final update once Microsoft confirms full resolution.
monitoring
We at Phenom have been monitoring the Microsoft Exchange outage, and the issue impacting Scheduling has now been resolved. Services are currently operating as expected, with no issues observed over the past two hours. However, Microsoft has not yet confirmed that the incident is fully resolved, and we continue to closely monitor their Service Health status.
monitoring
We are continuing to monitor Phenom services following the ongoing Microsoft incident. If you are still experiencing issues with Microsoft Exchange or Phenom Scheduling, please check the service health status in your Microsoft Admin Portal for the latest updates.
https://admin.cloud.microsoft/?#/servicehealth
identified
We are continuing to work on a fix for this issue.
identified
Due to the ongoing Microsoft Exchange service degradation, Phenom users who utilize Microsoft Exchange may experience service disruptions or degraded performance while using Phenom Scheduling. The team will continue to actively monitor the situation.
Legacy Incident Archive
14 archived records restored. These records predate source-at-observation attestation. They are shown as historical ServiceAlert records only and do not establish a provider-reported incident, resolution, duration, or current active state.
May 2026
Proactive Notification - Potential performance degradation with Phenom Integrations services due to Scheduled release of SuccessFactors 1H 2026
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
SuccessFactors has a scheduled release occurring from May 15– May 16, 2026. During this window, Phenom customers utilizing the SuccessFactors ATS integration may experience intermittent service degradation or synchronization delays. Our technical team is proactively monitoring the situation to minimize impact and ensure stability. For the most current information regarding the release progress, please refer to the official SuccessFactors Status Page.
SuccessFactors Status Page Link : http...
April 2026
Intermittent issues with Events on Career Sites in IR, IN and CA Production region.
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Phenom has resolved the issue affecting events on Career Sites in the Production environments of the Ireland, India, and Canada regions. Phenom Engineering will continue to monitor the system for the next 30 minutes to ensure there is no further impact.
identified
Phenom has identified an issue with Career Sites event pages in the India, Ireland and Canada Production environment, where candidates are experiencing intermittent issues while accessing Career Sites event pages. Phenom Engineering is working on a fix and will provide updates on an hourly basis until the issue is resolved.
Issues with Career Sites in US Production environment
minorSource not attested
Last archived state: resolved
View archived record details
monitoring
Phenom has resolved the issue affecting Career Sites in the Production environment of the US region. Our Engineering team will continue to monitor for the next 30 minutes to ensure there is no further impact.
identified
Phenom team has identified an issue affecting Career Sites in the Production environment of the US region. Phenom Engineering is investigating the issue and will update in an hour.
Intermittent Issues with Career Sites in All Production environments
Source not attested
Last archived state: resolved
View archived record details
monitoring
Phenom team has resolved an issue affecting Career Sites where users are unable to view the header menu across all Production environments. Phenom Engineering is currently monitoring the fix and will provide another update shortly.
