Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Exchange Incident
View the provider incident record →Current answer
Phenom experienced a minor incident: Proactive Notification - Potential performance degradation with Phenom Scheduling Services due to Microsoft Exchange Incident. ServiceAlert observed recovery on Sep 3, 2026.
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Incident Lifecycle
Affected Components
Scheduling_US
Scheduling-EU
Scheduling-CA
Incident Timeline
Monitoring
We continue to monitor the Microsoft Exchange outage. Microsoft reports positive recovery trends, and Phenom Scheduling remains stable with no new issues observed. We will provide a final update once Microsoft confirms full resolution.
Sep 1, 2026 at 10:56 AM UTC
Monitoring
We at Phenom have been monitoring the Microsoft Exchange outage, and the issue impacting Scheduling has now been resolved. Services are currently operating as expected, with no issues observed over the past two hours. However, Microsoft has not yet confirmed that the incident is fully resolved, and we continue to closely monitor their Service Health status.
Sep 1, 2026 at 2:46 AM UTC
Monitoring
We are continuing to monitor Phenom services following the ongoing Microsoft incident. If you are still experiencing issues with Microsoft Exchange or Phenom Scheduling, please check the service health status in your Microsoft Admin Portal for the latest updates.
https://admin.cloud.microsoft/?#/servicehealth
https://admin.cloud.microsoft/?#/servicehealth
Aug 31, 2026 at 7:20 PM UTC
Identified
We are continuing to work on a fix for this issue.
Aug 31, 2026 at 5:32 PM UTC
Identified
Due to the ongoing Microsoft Exchange service degradation, Phenom users who utilize Microsoft Exchange may experience service disruptions or degraded performance while using Phenom Scheduling. The team will continue to actively monitor the situation.
Aug 31, 2026 at 4:44 PM UTC
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